Showing wrong “From” email address

  • Resolved art137

    (@art137)


    5 months, 2 weeks ago

    I have connected Gmail using API connection. Its all configured correctly and working fine except when emails are delivered it shows the email address that I used to login to make the final connection which is of the same Gsuite account and now that is the email address that shows as “From:”
    Do I need to reset the plugin and reconnect it using the originating email address to make the connection so it shows “From:” the correct email address or is there a way to change it without having to reset the plugin?

    • This topic was modified 5 months, 2 weeks ago by art137. Reason: Spell check
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  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @art137

    I hope you are doing well.

    It seems like you have configured your email account with Post SMTP using test@web.com You need to reset the plugin and reconfigure Post SMTP with your other email lie [email protected] account. Alternatively, you can keep the current configuration and just log in to your test@web.com account and add your “info” account as a Gmail alias. For more detailed instructions, please follow the guide document here.

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