Showing two buttons at checkout

Hi @devnp – that doesn’t look normal, typically only the ‘PayPal Checkout’ button is displayed: https://d.pr/i/8gUac8

This kind of problem is usually caused by either a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Thanks!
– Joey

Hi,

We are using Woodmart Theme.

Hi @devnp – did the issue resolve itself after the testing I mentioned above?

Hi,

Nope

Thanks for giving that conflict test a try.

I’d like to know some more about your site. Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thanks!

Good Day

I also have issue and hope you don’t mind me hijacking this thread. Herewith my site’s System Status:

### WordPress Environment ###

WordPress address (URL): https://www.sahornsandskulls.co.za
Site address (URL): https://www.sahornsandskulls.co.za
WC Version: 4.6.1
REST API Version: ? 4.6.1
WC Blocks Version: ? 3.4.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.2
Log Directory Writable: ?
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.33
PHP Post Max Size: 150 MB
PHP Time Limit: 360
PHP Max Input Vars: 1000
cURL Version: 7.72.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.24-MariaDB-cll-lve
Max Upload Size: 150 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.6.1
WC Database Prefix: wpzg_
Total Database Size: 5.16MB
Database Data Size: 4.80MB
Database Index Size: 0.36MB
wpzg_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpzg_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpzg_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpzg_cartflows_ca_cart_abandonment: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpzg_cartflows_ca_email_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_options: Data: 3.65MB + Index: 0.10MB + Engine MyISAM
wpzg_postmeta: Data: 0.97MB + Index: 0.07MB + Engine MyISAM
wpzg_posts: Data: 0.10MB + Index: 0.03MB + Engine MyISAM
wpzg_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpzg_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpzg_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpzg_yoco_order_errors: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 19
customize_changeset: 11
custom_css: 5
elementor-hf: 1
elementor_library: 2
jetpack_migration: 2
nav_menu_item: 13
page: 17
post: 2
product: 18
revision: 35
shop_order: 8
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (10) ###

Starter Templates: by Brainstorm Force – 2.3.8
Join.chat: by Creame – 4.0.10
Elementor: by Elementor.com – 3.0.12
Elementor - Header, Footer & Blocks: by Brainstorm Force
Nikhil Chavan – 1.5.3

WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.0 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.7.0
WooCommerce Shipping & Tax: by Automattic – 1.25.1 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce: by Automattic – 4.6.1
WPForms Lite: by WPForms – 1.6.3.1
Yoco Payment Gateway: by Yoco – 1.44

### Inactive Plugins (7) ###

Facebook for WooCommerce: by Facebook – 2.1.3
Google Ads & Marketing by Kliken: by Kliken – 1.0.6 – Installed version not tested with active version of WooCommerce 4.6.1
Hello Dolly: by Matt Mullenweg – 1.7.2
Jetpack by WordPress.com: by Automattic – 9.0.2
Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.8 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce Payments: by Automattic – 1.6.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: ZAR (R)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #401 - /shop-2/
Cart: #97 - /cart-2/
Checkout: #98 - /checkout-2/
My account: #99 - /my-account-2/
Terms and conditions: ? Page not set

### Theme ###

Name: Astra
Version: 2.6.0
Author URL: https://wpastra.com/about/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 37
Oldest: 2020-10-28 21:47:04 +0000
Newest: 2020-11-04 10:45:18 +0000

Pending: 1
Oldest: 2020-11-04 15:09:53 +0000
Newest: 2020-11-04 15:09:53 +0000

Payment options I set-up on WooCommerce PayPal Checkout Gateway are not showing on check-out page.

I tried Storefront theme with only Woocommerce and Paypal Checkout but still not working.

Hey @mamosedi ! Can you please create a new thread? We often see that things look related but actually aren’t. That’s so much easier to troubleshoot separately. Thanks!