Hi @shakatime,
Greetings from WebToffee Support!
Thanks for reaching out to us and providing information regarding the issue you are experiencing. We are thrilled to hear that you found the plugin helpful for your needs.
By default, in the Related Products for WooCommerce plugin, if you have enabled the ‘Use slider’ option in the plugin main settings, the slider will be provided in the related products widget for all devices. Upon investigating your site, we have noticed that for desktop devices, the slider was not provided, and for mobile devices, the slider was provided as you have described. It appears that this behavior may have occurred due to the discrepancy in the number of products to be displayed in the related products section.
In order to assist you in resolving the issue you have experienced, kindly provide us with a screenshot of the main settings page of the plugin. This will provide us with a better understanding of your current configuration and help us identify any potential issues.
Additionally, sharing the WooCommerce System Status report would be helpful. You can access this report in WooCommerce by navigating to WooCommerce -> Status -> Get system status report. This will help us understand the site environment and configurations.
We appreciate your cooperation and are here to assist you further in resolving this matter.
