• Josh_A

    (@josh_a)


    Hello,

    I have a problem on a site. Gravatars are only showing with Thrive Ovation plugin if they are G rated. PG rated Gravatars show up in a user’s account but not in their Ovation testimonials.

    Thrive support says, “WordPress restricts Thrive Ovation from showing PG rated avatars” and suggests I contact WordPress support about it.

    Is this true? If so is there any way for me to enable showing Gravatars regardless of their rating?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jamie Blomerus

    (@jamieblomerus)

    I’m only going to answer the latter question because I do not know the answer to the first one.

    Is there any way for me to enable showing Gravatars regardless of their rating?

    I think you would be able to edit the code to also show PG-rated Gravatars. I can not give you exact instructions as it is a commercial plugin and I do not own any copy.

    Thread Starter Josh_A

    (@josh_a)

    So here is what I heard from Thrive Ovation support:

    By default WordPress only allow G rated images, but my website is already set to allow the maximum rating.

    “Our developer has advised that you need to reach out to the Gravatar team about your concern.

    We, in our software (backend) only makes a call to the Gravatar API with the email address and Gravatar returns the image URL. We only use the Gravatar API that they provide.

    As the Gravatar team is more knowledgeable with how their Gravatar rating system works, please could you reach out to their team about your concerns with the how PG rating images (and above) can be sent from their service?“

Viewing 2 replies - 1 through 2 (of 2 total)
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