Showing Only Shortcode

Hi katerynaq,

I’m sorry for the trouble! In order to address this issue, I’d recommend trying the following options:

1) Loading our form assets globally. We only load our form’s resources on pages where a form is detected — however, sometimes a theme will have an unusual design that prevents this from working properly.

While I can’t say I’ve seen this occur after an update (usually is seen right away), this approach is still an easy first thing to try. You’ll need to go to WPForms > Settings, then check the box labeled Load Assets Globally (shown in this screenshot).

Then refresh any page where a form shortcode is used, and see if it starts working (if not, you can go back and uncheck this box).

2) If #1 doesn’t work, the next step is to check for a code conflict. WPBeginner has a great tutorial with all the steps you’d need.

I hope one of these options helps! When you’ve had a chance to give this a try, could you let me know how it goes?

Thanks!

I went through the steps and spend over 2 hours trying to fix it but nothing worked. I’m just going to go with a different plugin

Hi katerynaq,

I’m sorry to hear these options didn’t work for you. If you decide at any point that you’d like to troubleshoot further, please just let me know any additional details about what you tried so we can narrow next step options further.

Additionally, if you would like more hands-on assistance we’d be able to troubleshoot this for you with a paid license — which would hopefully be less frustrating than this DIY approach.

Either way, please just let me know if you decide you’d like to continue troubleshooting. Thanks!