Showing login popup

  • Resolved b4itae

    (@b4itae)


    1 year ago

    Hi,

    I’m facing an issue with lightspeed showing for a brief instant a login popup before loading the main home page.
    It appears only on mobile and especially iphone+chrome.

    here is a screenshot from gtmetrix https://paste.pics/edit/QGC4N

    Any idea what it could come from ?
    Installed : litespeed + litespeed webserver

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter b4itae

    (@b4itae)

    Report number: TSDSHITL

    Plugin Support qtwrk

    (@qtwrk)

    what happens if you remove the custom CCSS rule , purge CCSS and let it regenerate ?

    Thread Starter b4itae

    (@b4itae)

    which custom ccss rule ? and how shall I purge it ?

    Plugin Support qtwrk

    (@qtwrk)

    the one in Page Optm -> Tuning – CSS -> Critical CSS rules

    and purge it by in Toolbox -> Purge -> Purge Critical CSS

    Thread Starter b4itae

    (@b4itae)

    it’s still happening on some random page when doing gtmetrix test : https://gtmetrix.com/reports/www.homeandsouldubai.com/ffLCZe7Q/

    (after doing what you said).

    Any other idea of optimisation possible ?

    Thread Starter b4itae

    (@b4itae)

    here is a video of the issue : https://streamable.com/zwlsyk

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

    Thread Starter b4itae

    (@b4itae)

    done

Viewing 9 replies - 1 through 9 (of 9 total)
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