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Hey there, @codeintopixel! Thanks for contacting us. I’m happy to help you.

I tested and I was able to see the issue you mentioned.

I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Thank you.

Looking forward to your reply.

Have a wonderful day!

Thank you for your quick response, I’m attaching both file links below.

System Report – https://gist.github.com/codeintopixel/d5f44b5422d951d4faeb5bd00c0e7f00

Fatal Error Logs (It was showing total 6 logs – so sharing the latest one here) – https://gist.github.com/codeintopixel/28ac59c4ca23006914677b118acee271

Kindly have a look, thank you and waiting for your response.

• This reply was modified 11 months, 2 weeks ago by CodeIntoPixel.

Hello @codeintopixel,

Thank you for sharing your system status!

All of the errors are coming from Elementor so I suggest reaching out to their team about this. Here’s a direct link to their support page: https://elementor.com/support/

As for the original issue, I’m not able to replicate it from my end.

Link to image: https://d.pr/i/GNH7Af

This kind of problem is usually caused by a conflict with your theme or with another plugin.
 
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for Woo
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Let us know how it goes!