Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. I’d be happy to look into this further for you. In order for me to do so, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. Do you see any warnings or errors when checking yourSite Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    What I suspect is happening, based on checking your site and seeing only a Universal Analytics snippet (UA), is that background updates for your site are not working (via wp-cron). Is this is the case, which we can determine from the information requested above, I can provide you with some steps to ensure that your site is using Google Analytics 4 (GA4), the successor to UA.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Showing 0 users which should not be the case. Beneath ‘S’ is closed to new replies.