• Resolved kmilovalle

    (@kmilovalle)


    Hi Guys,

    How can I setup for the chat widget to only show on 2 pages?
    I want to make sure it doesnt show anywhere else on my website.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support olektidio

    (@olektidio)

    Hello there!

    If you’d like to show the chat only on 2 pages of your website, it would be best to just install it there via the JS code. You can read more about how to install Tidio via the JS here:

    Another option is to disable Tidio on a specific URL. Though disabling Tidio in the Tidio panel might be troublesome if your website has many subpages. Nevertheless, it’s doable.

    Here’s an article on how to disable Tidio on specific subpages.

    Let us know if that helped!

    Thread Starter kmilovalle

    (@kmilovalle)

    1? If I were to install via JS code, than I can remove the Tidio plugin from wordpress?

    2? Add this Javascript code to which file as I only need to show on 2 pages?

    Plugin Support olektidio

    (@olektidio)

    1. That is correct – the plugin is not necessary in that case.

    2. That would be the question to your web developer, or you can contact WordPress Support. They should handle this as we cannot advise web-development wise at that level, sorry about that!

    If you have any other Tidio related questions, I will be more than happy to help ??

    Thread Starter kmilovalle

    (@kmilovalle)

    https://help.tidio.com/docs/install-tidio-on-your-website#javascript-code-installation

    Im looking at this article.

    Will this work? If so, will this code go inside the functions file?

    Plugin Support olektidio

    (@olektidio)

    If you apply the script to the correct file, Tidio will be displayed at the location of your choice.

    Unfortunately, we cannot tell where that code needs to be placed since we do not provide web-development support.

    The best person to pinpoint the exact location would be someone with web development expertise. I’d suggest contacting your web developer or WordPress support. They should be able to help you out with that.

Viewing 5 replies - 1 through 5 (of 5 total)
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