• Resolved Sallar Rabiei

    (@sallarrabiei)


    Hi,
    I have a question about showing the price users pay.
    The user paid 10$ and as I put it in the box, I noticed the price increased to 11$, I updated the price of the product. Later, when users confirm they received the order, I generate the invoice and the invoice shows the new price, not the price user paid.
    How do I show the price user paid not the new price?
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @sallarrabiei,

    Sorry if I don’t understand, do you mean that the total price is different from the subtotal? This it’s likely because your product is taxable, and WooCommerce is calculating the VAT amount based on your product price and its tax rate (that based on what you mentioned, it seems to be 10%).

    On the other hand, our plugin displays the info provided by WooCommerce, that is that the amounts that you see in your order are the same that the PDF invoices will output.

    Thread Starter Sallar Rabiei

    (@sallarrabiei)

    Thanks Yordan,
    Let me explain it with an example.
    1: I received an order that a user paid 10$ for Product A
    2: After I received the order I noticed this product price was changed 2 months ago, and I did not update it on the website. the new price is 11.5$
    3: I updated the price of Product A on the website to 11.5$
    4: I click on generate the invoice and inside the invoice, it shows me user paid 11.5 (new price) not the real price that user paid (which was 10$)

    Since this may happen to me in the future I want to show only prices which users paid, not updated prices.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Thanks for providing more details, @sallarrabiei!

    You don’t need to update the product price in the order, but in the product details page instead. Changing product prices doesn’t affect your old orders, only the new orders placed after the product price update.

Viewing 3 replies - 1 through 3 (of 3 total)
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