• Resolved marqueteur

    (@marqueteur)


    I’m finding that when I have Flat Rate Priority Mail options selected as well as generic Priority Mail, both options are shown, as in e.g. Flat Rat: Priority Mail and Priority Mail.

    I’d still like to be able to show all relevant shipping speeds (e.g. Priority Mail; Express Mail), just not confuse the issue with different rates for the same service.

    Separately, do I need to define/add flat rate packages under Woocommerce Services for them to be used for size calculations, or is selecting them as a shipping option sufficient?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @marqueteur,

    >I’d still like to be able to show all relevant shipping speeds (e.g. Priority Mail; Express Mail), just not confuse the issue with different rates for the same service.

    You can enable and disable the services you want to offer to your customers as shown in the guide below (Live Shipping Rates/paragraph 4):

    https://docs.woocommerce.com/document/woocommerce-services/#section-4

    So if you don’t want to offer Priority Mail Rate for example, you can disable it and leave only Flat Rates enabled.

    >Separately, do I need to define/add flat rate packages under Woocommerce Services for them to be used for size calculations, or is selecting them as a shipping option sufficient?

    No need to create boxes for Flat Rate services. If they are enabled as a service, the product will be packed to the box which is associated with a particular Flat Rate service automatically.

    Please let us know if you have any additional questions along the way.

    Thread Starter marqueteur

    (@marqueteur)

    The problem is, it makes sense to ship in either flat rate boxes or a different box, and I want to ship by priority mail items which can’t fit in flat rate boxes.

    What doesn’t make sense is to show the customer more than one option from the Priority Mail section of shipping options, because there is no difference in how long it will take for them to receive their package. It only matters on my end in terms of which box I will actually use to pack their order.

    Thanks for the answer on the shipping boxes. It’s clear now.

    • This reply was modified 6 years, 4 months ago by marqueteur.

    Hi @marqueteur,

    What about disabling the Priority Mail and leaving all the Priority Mail Flat Rate services active? If I understand you correctly, it should do the job:

    Image Link: https://cloudup.com/catMT0rX01X

    • This reply was modified 6 years, 4 months ago by Julia Amosova.
    Thread Starter marqueteur

    (@marqueteur)

    For the time being, that will probably suffice, given that where I am the flat rate boxes are almost invariably the cheaper option when things fit (yes, even when things are very light, which most of my stuff is), and everything I’ll be adding soon is small.

    With larger items, I wouldn’t want to only offer Express Mail, since that would be hideously expensive.

    Even looking at your screenshot, it doesn’t make sense to me that “Priority Mail, seller’s packaging” and “Priority Mail, carrier’s packaging” are internally treated as different options from the customer’s point of view, since they are in the same section of shipping options.

    Hi @marqueteur,

    Even looking at your screenshot, it doesn’t make sense to me that “Priority Mail, seller’s packaging” and “Priority Mail, carrier’s packaging” are internally treated as different options from the customer’s point of view, since they are in the same section of shipping options.

    The packaging is different because we want to offer customers to either pack their products in their own boxes or use predefined boxes of USPS – this mirrors the USPS Office experience since you have a choice of packing the item to the box you like.

    Hi @marqueteur,

    Looks like you are all set for now so I am going to mark this thread as Resolved. Feel free to connect with us again should you have any additional questions!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Show only cheapest option for shipping speed (USPS)’ is closed to new replies.