Show notice on shipping step on specific criteria

  • Resolved djwilko12

    (@djwilko12)


    1 year, 2 months ago

    Hello!

    There are occasions when, due to the shipping address the user added in the first step of the checkout process, there are no available shipping options, and only the local pickup option is available. So, my question is, in the second step (where the user selects the shipping method), how can I display a notice explaining to the user that only the local pickup option is available because of the shipping address added in the previous step?

    Many users get confused and don’t understand that the reason there are no shipping options available for them (only pickup) is because the company doesn’t ship to the address added in the previous step.

    Thanks for your help!

    • This topic was modified 1 year, 2 months ago by djwilko12.
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  • Dina S.

    (@themehighsupport)

    Unfortunately, there is no option available in the current version of our plugin to achieve this requirement.

    Thank you!

Viewing 1 replies (of 1 total)
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