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  • Plugin Author pimwick

    (@pimwick)

    The gift card code is generated when the order status is “Completed”. Since the New Order email is sent before the order is Completed there it isn’t possible to include the gift card number in this email.

    There is an option in the Pro version to send a copy of the gift card email to the buyer. www.remarpro.com doesn’t allow supporting Pro plugins using their forums so if you have further questions regarding this feature please contact us via our website: https://www.pimwick.com

    I’m marking this thread as resolved, thanks for your understanding!

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