• Resolved SuzieB

    (@suzieb)


    When I create an event, it appears in the Product list but the price is .01. Is there a setting for the price to be listed there correctly?

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    Hello @suzieb

    With every event, there is a woocommerce product created with the same name. By default, it’s hidden, but we have a setting to display it. I can see you set enable to show those hidden products.

    But if you edit any of Woocommerce Product which is created with the event plugin, the front end will not work and show this kind of error. So I request please do not edit any of the event link woocommerce products.?

    Thanks

    Thread Starter SuzieB

    (@suzieb)

    I didn’t know about the hidden products until I installed a new point of sale plugin.

    To check compatibility with that plugin, I installed woocommerce and your plugin on a different website that had never had either one installed.

    I changed no settings on either and all of the preloaded events show in the woocommerce product list.

    Titles are correct but all prices are .01 and all categories show uncategorized in the woocommerce product list.

    I double checked the setting for Show Hidden Woocommerce Products and it is set to No.

    There was an issue with Woocommerce and your plugin. “Incompatible with the ‘High-Performance Order Storage (HPOS)’ feature” Maybe this is causing the issue?

    • This reply was modified 1 year, 5 months ago by SuzieB.
    Thread Starter SuzieB

    (@suzieb)

    I did another test….

    Made sure “Show Hidden Woocommerce Products” was set to yes. Created a new event and then exported my product list. The Visability in Catalog column still shows as hidden. So changing the settings to yes does not work.

    My plugin is updated by the way.

    • This reply was modified 1 year, 5 months ago by SuzieB.
    Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    Please update the plugin in latest version (4.0.8) this issue has been fixed in this version.

    Thread Starter SuzieB

    (@suzieb)

    Thanks for fixing the Yes/No for showing the events in the Product list.

    The prices are still incorrect in the product list. Should they be showing the correct price? Or is that just not possible right now?

    Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    That hidden product only use its ID in the checkout process. The Price calculation is works with the Event ticket type price. So don’t worry about the hidden product price.

    Thread Starter SuzieB

    (@suzieb)

    The correct price would be helpful. I use a Point of sale plugin to register people for events in person along with products that they purchase.

    I can change the price in that plugin but it would be nice not to have to.

    Thanks for your time.

Viewing 7 replies - 1 through 7 (of 7 total)
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