Shortpixel webp images

  • Resolved toshiamcbrowns

    (@toshiamcbrowns)


    2 years, 3 months ago

    Hi,
    We are using shortpixel plugin to generate webp version of images.
    After installing Hide My WP Ghost – Security Plugin the webp images are not showing in chrome when you open the blog posts. Only jpg shows in posts.
    When we disable the Hide My WP Ghost – Security Plugin , the webp images starts showing in chrome.

    The setting activated in shortpixel for webp is ” Using the <PICTURE> tag syntax” and under it selected option is ” Only via WordPress hooks (like the_content, the_excerpt, etc)”.
    Pls advice.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author John Darrel

    (@johndarrel)

    Hi @toshiamcbrowns,

    Thank you for your feedback.

    I sent the issue to my colleagues to verify.
    We will check to see when this happens and if we get the same issue.

    John

    Plugin Author John Darrel

    (@johndarrel)

    Hi,

    Just tested ShortPixel on

    https://test2.wpplugins.tips/2022/02/23/hello-world/

    with creating the webp images from the original images and it works well.

    It doesn’t work if the webp extension doesn’t exist but with the webp images, all works well.

    View post on imgur.com

    View post on imgur.com

    Thread Starter toshiamcbrowns

    (@toshiamcbrowns)

    Hi, Thanks for your reply.
    I also have the same settings in shortpixel.

    Do you think I might have done any setting in Hide My WP Ghost plugin that might be interfering with it?
    Is there any way I can troubleshoot it myself?

    Thread Starter toshiamcbrowns

    (@toshiamcbrowns)

    Hi, Any help over this?

    Plugin Author John Darrel

    (@johndarrel)

    As all works on our test sites, we’re testing on our WP Multisite and bought Shortpixel to create webp and optimize.

    We noticed some issues but not similar to yours.

    I will let you know after we have an update and a solution in the next days.

    John

    Plugin Author John Darrel

    (@johndarrel)

    Hi,

    Our team is still working on this and monitoring the update if it’s working with different settings.

    John

    Plugin Author John Darrel

    (@johndarrel)

    Hi @toshiamcbrowns,

    Please try this:

    1. Switch off the option Hide My WP > Tweaks > Rss & Feeds > Change Paths in RSS feed

    2. Add these lines in the wp-config.php to debug the errors from Shortpixels:

    define('SHORTPIXEL_DEBUG', true);
define('SHORTPIXEL_USE_DOUBLE_WEBP_EXTENSION', true);

    The log will be created at /wp-content/uploads/ShortpixelBackups/shortpixel_log and you should see the error messages and why the webp is not created for the uploaded images.

    Also, try to run a Media > Bulk ShortPixel to create the webp extensions (Check with the File Manager if the webp files are created correctly at wp-content/uploads)

    John

Viewing 7 replies - 1 through 7 (of 7 total)
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