shortcodes don’t appear on actual emails

Hi @winnicajura ,

Thanks for reaching out!

Yes, that’s how it works. You have to paste AutomateWoo shortcode in YayMail, please refer to this doc guide:
https://docs.yaycommerce.com/yaymail/addons/automatewoo

Kind regards,
Alina

Thanks, yes, but not quite. I want to place into an email order item, but when I copy the shortcode from automatewoo {{ order.items }} it shows unusually large so I choose on automatewoo a variation for that shortcode :

{{ order.items | template: ‘order-table’ }}

and that doesn’t work. In fact, I tried ALL the variations and they don’t work – it seems that when the shortcode from automatewoo includes template qualification then it just breaks down.

Hi @winnicajura,

Can you please send screenshot of this issue?

Also, may I know if you test with live orders and issue persist, please?

Thank you!

Alina

The first image shows 3 shortcodes in email, the second image is an actual email I get when I book a product – it’s on live server, I buy it myself.

Hi there,

Please let me check with the dev and I will feed you back as soon as possible within 24 hours.

Thank you!

Kind regards,
Alina

Hi?@winnicajura,

Thank you so much for your patience.

There was a small bug on our plugin, please remove the quote and the space and keep the shortcode to be like this ?{{order.items | template:order-table}}

Please try it again and let us know if it works, we will fix it and release an updated version as soon as possible.

If you have any further questions, please feel free to contact us.

Best regards,

Mia