Shortcodes are not working when email sent

  • Resolved refaelyl

    (@refaelyl)


    6 months, 1 week ago

    Hi, I am trying to build one Email for order completion (it includes several links) so the clients do not have to get so many email notifications. I have tried to sum all the emails into one Email. However, It seems like the reset link/or set new password string does not respond on Gmail; if I inspect the HTML, the Href shows me a link that refreshes the Gmail. However, the reset link or set new password option seems not working in Gmail. When I inspect the HTML, the Href shows a link that refreshes the Gmail inbox.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mialewp

    (@mialewp)

    Hello @refaelyl,

    Thanks for contacting us today.

    Please give us the screenshot of your customised email and a received email.

    We would like to see how it looks like to understand better your issue.

    Looking forward to hearing from you.

    Many thanks!

    Mia

    Plugin Support mialewp

    (@mialewp)

    Hello @refaelyl,

    Good day!

    Hope you are doing well and healthy. Have you figured out the issue yet?

    If so, we would like to mark this topic as resolved. If you still need help, please let us know.

    We’re here to support you every step of the way. ??

    Best regards,

    Mia

Viewing 2 replies - 1 through 2 (of 2 total)
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