Shortcode works, but there is no calculator in calculators dashboard.

  • Resolved vladtyzun

    (@vladtyzun)


    1 year, 1 month ago

    Hi there. I faced with the problem using your plugin:
    I created a calculator and started to use it on my page. Everything was fine until I noticed that there is no calculator in Calculators page dashboard. I do not see it and I can not make any changes to it respectively.

    Would appreciate any advice and help.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • jacobstylemixthemes

    (@jacobstylemixthemes)

    Hello,

    Thank you for contacting us

    This is indeed unusual behaviour of the plugin which we have not encountered in our testing environment suggesting this is unique case of yours. To troubleshoot the issue, I would recommend you to check whether or not you are using the latest versions of the Cost Calculator builder plugin https://docs.stylemixthemes.com/cost-calculator-builder/changelog-1/changelog

    Furthermore, please proceed to deactivate any third-party plugin which might be the cause to the conflict.

    If any of this recommendation don’t work, please kindly provide your error logs and me and our team will try to investigate what was the problem

    Thanks,

    Jacob, Support Team

Viewing 1 replies (of 1 total)
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