Shortcode [ppwp] not working on Category Description

Hi @gaixinhphoto,

Thanks for reaching out to us last night.

It turns out you’re using our PCP Global passwords, which are available in our PPWP Pro version only. That was why…

To protect content sections in PPWP Lite (Free) version, please use the following shortcode instead.

[ppwp passwords= "password1 password2"] Your content [/ppwp]

Here is our documentation for your reference:
https://passwordprotectwp.com/docs/password-protect-wordpress-content-sections/

Alternatively, you can use our Section Protection, which is working for you.

By the way, next time, please drop us an email at hello(at)preventdirectaccess.com so that we can assist you faster.

• This reply was modified 2 years, 10 months ago by Password Protect WordPress Page Support.

My brother bought PPWP pro for 3 websites and I use it legally.
But still not working. This is where I am getting this error:
https://gentlenobra.com/test/

Hi @gaixinhphoto,

Thanks for letting us know.

Don’t worry. We’ve always got your back.

Could you please drop us an email at hello(at)preventdirectaccess.com with the following information so that we can assist you further?

• A screenshot of your “Category Description” section in the backend
• Your license key or order ID

We look forward to hearing from you.

Just an update, the issue was resolved with the user via email.

As a reference for other users, content under Category description section is outside of the standard the_content().
That’s why the entered passwords always return wrong.

To protect content under Category description, you can use our Section Protection instead.

Simply create custom protected templates and embed them into your Category description using our auto-generated shortcodes.

Please refer to our documentation here for more information:
https://passwordprotectwp.com/docs/section-protection/

Hope it helps.