Shortcode overrides Divi Design

Hi. I figured out this happens when enabling reCaptcha. I turned it off and now it doesn’t override the design. I assume it isn’t suppose to work this way, corrrect?

Hi @alanah,

Thank you for writing to us. Looks like you have disabled reCaptcha from the register form.

Could you please setup a sample form on your site with reCaptcha enabled so we can check the issue on it.

• This reply was modified 1 year, 4 months ago by Metagauss.

Is there a way to turn it on for an individual form?

I had to turn it off since the project is due for review.

Hi @alanah,

You can turn off reCaptcha for a particular form from the form’s Dashboard -> Global Overrides settings. For your requirement, you’ll have enable reCaptcha from the Global Settings and then disable it for the forms on which it is not required. Then the reCaptcha will only appear on the form where it is required.

I went under the individual form and I don’t see anywhere where I can turn off the reCaptcha individually for the form.

• This reply was modified 1 year, 4 months ago by alanah.

Hi @alanah,

The Global Overrides settings are available only with the Premium versions. So the standard version doesn’t allow turning reCaptcha on for selective forms.

Will it be possible for you to share with us the list of other plugins you are using? We will try to recreate the environment on our test servers for further analysis.

yes, 10 active plugins w/ Divi Theme

Hi @alanah,

Our team is still working on this issue. Will let you know as soon as we release a patch for it.

Hi @alanah,

Could you please update to the latest version of RegistrationMagic (5.2.5.1) and recheck the issue.

Hi,

It’s still showing the same issue when enabling recaptcha. I have to turn it off because the site is live and it affects the Registration form page.

Hello @alanah,

Could you please confirm that you have updated to the latest version? If so and the issue persists, could you share its screenshot with us? Also please share the following information:

• your browser and its version
• your WP and PHP version

We need this information to understand the fringe scenario that might be causing the issue. On our test servers, with the latest patch, we are unable to replicate the problem.

Due to lack of further response, we are closing this topic.

Might be easier to just get Divi to test.