Shortcode not working on Elementor Shortcode widget

  • Resolved gemurri

    (@gemurri)


    4 years, 1 month ago

    I’ve created a register form in forminator and copied the shortcode and introduced it into the Elementor shortcode widget, but it only show a grey rectangle in the editing mode, and in the preview mode it shows nothing at all. I’ve tried creating a template and it doesn’t work neither. The shortcode only works in the wordpress editing view, but not on Elementor and there is where I edit everything.
    Please help!
    thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hi there @gemurri

    I see a Forminator registration form here: https://www.hoyvolo.com/index.php/register/

    By default, the registration form will not appear if you’re already logged-in. So be sure to view your page while logged-out, or view it in an incognito/private window

    You can also set it to display even if logged-in by disabling the option to “Hide the form if a user is already logged in” if you wish under User Registration > Additional Settings.

    Cheers!
    Patrick

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @wpmudevsupport16 ,

    We haven’t heard from you for a week now, so it looks like you no longer have questions for us.

    Please feel free to re-open this ticket if needed.

    kind regards,
    Kasia

    Hey,
    I exactly have the same issue… My forms is only visible when i’m logged in ! in private mode / logged out nobody can see the form on my pop up…

    my website is : https://rockdontstock.fr/ and the defective pop-up is on the button “LEGIT CHECK”

    I asked the elementor support but they said that it’a a third part plug in and cannot help me with that…

    Hope to find a solution with you guys !

    Have a nice day

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @elliothlr2

    Please check if your Forminator form is set to load via Ajax (in form settings in “Behavior” tab) and if it is, try disabling that option.

    If it doesn’t help, please start a new, separate ticket of your own (even though the issue seems to be similar/same) and we’ll assist you there.

    Kind regards,
    Adam

Viewing 4 replies - 1 through 4 (of 4 total)
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