Shortcode not working, not even in preview

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @n33d,

    I see you’re referring to the shortcode added to your custom Confirmation page, right?

    Can you please let us know if you’re using a custom page builder?

    If so, I’d suggest trying to create a new page using the Gutenberg editor without any custom template and letting us know if it works.

    Thread Starter N33D

    (@n33d)

    Hi @bruberries,

    Thank you for your reply. I’m using Advanced Custom Fields and using the shortcode just in a WYSIWYG field. Do I need to do anything to make this shortcode work in this field?

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @n33d,

    By checking the Advanced Custom Fields documentation, they mention that shortcodes can be used within a WYGIWYG to display another field’s value and they will only work for simple text-based values.

    So I’m afraid this would work with the [mailpoet_page] shortcode.

    Is there any way you can create this page without using Advanced Custom Fields or by adding the shortcode directly to the text editor?

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @n33d,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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