@missfinan? I apologize for derailing your support topic. This will just take a minute.
*Jan pulls up soap box and hops on*
Point taken. I do accept that once I have user credentials it is my responsibility for safeguarding user’s website. After debugging, I ask them to change it to avoid any wrong doing.
I’m glad that you’ve gotten the point but honestly: please do not ask for that FTP or admin access again.
I get and appreciate that you are supporting your users and that is very cool. It’s that support from you that makes your free plugin so valuable and you are very active in these forums. Thank you so much for that.
But that’s a line you can’t cross here. It’s too far and users are not the same as paying customers; it’s a different relationship entirely. If you wish to refer your users to your commercial product then please do. Just be aware that pro conversations get closed as pro versions are not supported here.
*Hops off of soap box*
Back to missfinan:
I’ve created an auction and added the shortcode and it is not displaying the auction when I preview the page.
Can you provide a link to the site in question? When you use the shortcode does the post show the shortcode or is it broken formatting?
I know that you’d prefer to not share a URL but that can be the best way to solve this problem. If you don’t want to post a URL that’s fine too but it may make it harder to solve this.