Shortcode not working

  • Resolved Adri.

    (@agfbdigital)


    3 years ago

    Hi there!

    I have placed the plugin on a product page built with Elementor and have used Woolentor to set the template as a product page. It was working perfectly till 4 days ago. Now shortcode is not working, couse by selecting variations the price doesn’t update. I have tried use only the default theme product page and it does work. So I assume the problem is with the shortcode I used on Elementor.

    UPDATE: Got this error on trying to open Elementor:

    Uncaught Error: Call to a member function is_type() on null in /wp-content/plugins/swatchly/includes/Frontend/Woo_Config.php:572
Stack trace:
#0 /wp-includes/shortcodes.php(356): Swatchly\Frontend\Woo_Config->get_loop_variation_form_html('', '', 'swatchly_pl_swa...')
#1 [internal function]: do_shortcode_tag(Array)
#2 /wp-includes/shortcodes.php(228): preg_replace_callback('/\\[(\\[?)(ea_boo...', 'do_shortcode_ta...', '
apply_filters('

    Is there anyone to help me out, please?

    Thanks a lot!

    • This topic was modified 3 years ago by Adri..

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author HasThemes

    (@hasthemes)

    Hi @agfbdigital

    We are sorry for the inconvenience. Today our office is closed. We will check and provide you a solution within 12-24 hours.

    Anyway, we have checked that the swatched is working on the front of your site. Are you experiencing the issue only on elementor edit mode?

    Anyway, it would be good if you create a support ticket on our website https://hasthemes.com/contact-us
    That way you will get support more quickly as the developer of this plugin handles all the tickets over there.

    Thanks!

    Thread Starter Adri.

    (@agfbdigital)

    Hi!

    Thanks for replying. It is working becouse I turned off the personalized template I had set with woolentor. If I put it back, it won’t work on frontend and on the backend I won’t be able to open Elementor.

    Plugin Author HasThemes

    (@hasthemes)

    Hi @adil

    Our support team replied to you on the support ticket you’ve created. Please check that.

    Thanks!

    Plugin Author HasThemes

    (@hasthemes)

    Hi,

    We are closing the ticket for now. If you need further assistance please feel free to reopen this ticket at any time OR create a new ticket.?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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