• Resolved majidmad

    (@majidmad)


    Hi,

    I’ve created a pop up in Elementor and saved it as an template. It provided a shortcode to use. Then, I created a pop up and pasted the short code in content area, but the pop up doesn’t show the template and a blank page with close button appears. Would you please let me know how o configure it since I read in other thread that you mentioned we can use Elementor and popup maker with shortcode.
    Thanks

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  • Maria T

    (@mariatogonon)

    Hello @majidmad – ?thanks for writing in!

    Technically, if you embedded a shortcode to the popup then that should be displayed properly.

    Note: popups are simply containers for html content.

    If the shortcode does not displays correctly on your end then there might be a conflict with the content that you are trying to load in there.

    Before we proceed, I would suggest escalate this issue directly to our HelpScout support desk as we might need further website details to be able to start assisting you further. Check this link: https://wppteopupmaker.com/support/ We recommend this way to secure your website’s information. Thank you.

    Just out of curiosity, when embedding a shortcode for an Elementor template, does it load the content already, or does it only load it on demand? Since it’s not directly embedded.

    • This reply was modified 3 years, 5 months ago by qwik3r.
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