• Despite a rocky start, where my shortcode did not read the information from my reviews, this is finally working.
    Set up is simple enough and there are more than enough layout/style options to choose from
    This is a great way to integrate your reviews onto your webpage

    • This topic was modified 2 years, 4 months ago by sunshinejo.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @sunshinejo !

    Could you please send us your Troubleshooting text?
    We need to see what’s the problem!

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Thread Starter sunshinejo

    (@sunshinejo)

    Good Day

    This is the shortcode that generates : [trustindex no-registration=google]
    I can see the Reviews in the settings (“Reviews Tab”)

    Below is the Trouble Shooting Text:

    URL: https://speedybobs.co.za
    MySQL Version: 5.5.5
    MySQL Database: speednby_wp609
    MySQL User: speednby_wp609
    MySQL User rights: 
    		 - GRANT USAGE ON *.* TO 'speednby_wp609'@'localhost' IDENTIFIED BY PASSWORD '*F703AA8505D3A920CB38AC358A3AFCC6B0642F0C'
    		 - GRANT ALL PRIVILEGES ON <code>speednby\_wp609</code>.* TO 'speednby_wp609'@'localhost'
    WP Table Prefix: wpcd_
    WP Version: 6.0
    Server Name: speedybobs.co.za
    Cookie Domain: speedybobs.co.za
    CURL Library Present: Yes
    CSS path: /home/speednby/public_html/wp-content/uploads/trustindex-google-widget.css
    
    PHP Info: 
    	Version: 7.4.30
    	Memory Usage: 13.04MB
    	Memory Limit: 256M
    	Max Upload Size: 64M
    	Max Post Size: 128M
    	Allow URL fopen: On
    	Allow URL Include: Off
    	Display Errors: Off
    	Max Script Execution Time: 60 seconds
    	WP_HTTP_BLOCK_EXTERNAL: not defined
    	WP_ACCESSIBLE_HOSTS: not defined
    
    Plugin: Widgets for Google Reviews
    Plugin Version: 9.2
    Options: 
    	active: 1
    	version: 8.4
    	page-details: Array
    		(
    		    [id] => ChIJDRYwf3pDzB0RHyBSf1NBrek
    		    [name] => Speedy Bobs Vehicle Licensing Services
    		    [address] => 
    		    [avatar_url] => https://lh5.googleusercontent.com/--IMCxXlPbUg/AAAAAAAAAAI/AAAAAAAAAAA/3eNFr0Froeg/s160-c-k-mo/photo.jpg
    		    [rating_number] => 116
    		    [rating_score] => 5
    		)
    		
    	subscription-id: 
    	proxy-check: 
    	style-id: 4
    	review-content: <div class="ti-widget" data-layout-id="4" data-set-id="" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-3"> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name">%reviewer_name%</div> <div class="ti-date">%created_at%</div> </div> </div> <div class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></div> <div class="ti-review-content"> <!-- R-CONTENT -->%text%<!-- R-CONTENT --> </div> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-dots"> <div class="dot active"></div> </div> </div> <div class="ti-footer"> <div class="ti-rating-text"> <span class="nowrap"><strong>PLATFORM_NAME</strong> rating score: </span><span class="nowrap"><strong>RATING_SCORE</strong> of RATING_SCALE, </span><span class="nowrap">based on <strong>RATING_NUMBER reviews</strong>.</span> </div> </div> </div> </div>
    	filter: 
    	scss-set: dark-contrast
    	lang: en
    	no-rating-text: 0
    	dateformat: 
    	rate-us: hide
    	verified-icon: 1
    	enable-animation: 1
    	show-arrows: 1
    	content-saved-to: 9.2
    	show-reviewers-photo: 1
    	download-timestamp: 2022-06-17 12:06:34
    	widget-setted-up: 1
    	disable-font: 1
    	show-logos: 1
    	show-stars: 1
    	load-css-inline: 0
    	align: 
    	amp-hidden-notification: 
    	review-download-token: 
    	review-download-inprogress: 
    	review-download-request-id: 
    	review-manual-download: 
    
    Reviews: Array
    	(
    	    [0] => stdClass Object
    	        (
    	            [id] => 1
    	            [user] => Melinda du Plessis
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJwjbSe-GFsrJ-waFr7Tx2FbBPHCQoQLsuRyWmA=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Always excellent, excellent service!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-06-15
    	        )
    	
    	    [1] => stdClass Object
    	        (
    	            [id] => 2
    	            [user] => Trudy-Jo Daniels
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AOh14GhVnu3deDDukTDTLcNV_FsXvLVwUEWbUu6RNXQQVQ=s120-c-c-rp-w64-h64-mo-ba4-br100
    	            [text] => Fast and Efficient service. Darren was helpful, answering all my questions while staying polite and professional. Service and Delivery were well worth the minuscule service fee??Thank you Darren to you and your Team??
    	Update: I've again renewed my vehicle licences with SpeedyBobs and it was a dream. I will definitely continue to use this service!!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-06-14
    	        )
    	
    	    [2] => stdClass Object
    	        (
    	            [id] => 3
    	            [user] => Hugo Du Rand
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJy9fuPlchlHYPt_KDVjb6tEh70Qu4MzIUowxWCJ=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Second time using SpeedyBobs. Excellent service, great value for money.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-06-03
    	        )
    	
    	    [3] => stdClass Object
    	        (
    	            [id] => 4
    	            [user] => Mamello Bolofo
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AOh14GhDFxCGcMR_yj_kBp1ePMLBYJpEOTdI5aiMYvgSSYg=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => whats your whatsapp number?
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-06-02
    	        )
    	
    	    [4] => stdClass Object
    	        (
    	            [id] => 5
    	            [user] => Jerry Smith
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJy_n8R2ostpGhi33moereQuAsRIKUlFe_BrgL76=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Speedy Bobs is literally quick, efficient and professional. You just sent a whatsapp with all your documents and they get it done in no-time!  2nd time I've utilised their services and will continue to do so.  Thanks SpeedyBobs!!!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-05-26
    	        )
    	
    	    [5] => stdClass Object
    	        (
    	            [id] => 6
    	            [user] => Martin Wilken
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJyEKWriCHrKAoq4O7jTAgRn3nAb3dhGl5vWc6T8=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Fast, friendly, no hassles experience. I will definitely use Speedy Bobs again!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-05-24
    	        )
    	
    	    [6] => stdClass Object
    	        (
    	            [id] => 7
    	            [user] => Paul Spilsbury
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJyx8rY4xkYrQk7IopkeUPQderkDX2emPkIn-5bG=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Excellent, polite and efficient service. Outstanding
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-05-16
    	        )
    	
    	    [7] => stdClass Object
    	        (
    	            [id] => 8
    	            [user] => Gerald Moore
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJzRrE4R-CPMa5KUKjY3WC0W5i0jYapH8D-AEhIo=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Hi. This is the first time I have used Speedy Bob. I will certainly do so again. Fast and efficient service. Thanks for that.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-05-13
    	        )
    	
    	    [8] => stdClass Object
    	        (
    	            [id] => 9
    	            [user] => Daniel Rubin
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AOh14GicoO7Bu2YhekcmevlsXkNihd-qwBkP6Y_oZzmT=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Brilliant service as always from Speedy Bobs. They handle multiple vehicles of ours and we have never had an issue. If you are looking for quick and efficient service then you have come to the right place!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-05-10
    	        )
    	
    	    [9] => stdClass Object
    	        (
    	            [id] => 10
    	            [user] => Mariska Knoesen
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AOh14GikGOQ7IjApOsxD_iDBhbSeV4pru1xj-I-6ufGqQQ=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => The team from Speedy Bobs came highly recommended by a reputable car dealership, and they lived up to their reputation. We were kept in the loop with the process of obtaining personalised number plates, and received our plates and registration soon after.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-04-15
    	        )
    	
    	)
    	
    
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    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @sunshinejo !

    I can see the widget on your website.
    All shortcodes look like that, so there is no problem there!
    Do you experience any other issue?

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Would you consider changing the rating?

Viewing 4 replies - 1 through 4 (of 4 total)
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