Shortcode Change – missing buttons

  • Resolved TRDD

    (@traceyrickard)


    7 years, 5 months ago

    I am at a complete loss as to understand why you have changed the shortcode with the latest update to [ssba-buttons]. You are going to get a lot of reports of missing share buttons. Luckily I spotted this quickly but it is going to be a fair bit of work to go through and update all of the sites that use the original [ssba] shortcode.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Simple Share

    (@davidoffneal)

    We apologize for the inconvenience and appreciate your patience! I’m glad you caught this early, but we will be adding back the “[ssba]” shortcode option in a subsequent release today (7.3.7). You can keep your new “[ssba-buttons]” though. Sorry again for the inconvenience.

    Plugin Author Simple Share

    (@davidoffneal)

    Hi @traceyrickard

    Thank you so much for your patience and feedback. We heard you loud and clear and have changed back [ssba] as the shortcode option once again. If you can please update the plugin and double check to see all is working well again that would be awesome.

    If you’re still seeing an issue please let us know and we’ll be sure to hop on it right away!

    Thanks again for your patience and great feedback.

    Thread Starter TRDD

    (@traceyrickard)

    Hi @davidoffneal

    Thank you, that is a great result.

    The old SSBA shortcode is now working again and the new SSBA-BUTTONS shortcode is still working so that is all good.

    Problem solved!

Viewing 3 replies - 1 through 3 (of 3 total)
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