Shortcode breaks block editor

  • Resolved Tim Derouin

    (@tderouindesign)


    5 years, 9 months ago

    I am not sure why but every time I enter a form shortcode in a block (whether it is a text or shortcode block) I receive an Updating Failed error and when I go back in to edit the page in question, the RM form is displayed with no styling and no way to edit the page anymore (I had to completely delete the page).

    My solution was to install the Classic Editor plugin and it worked immediately.

    Is Registration Magic incompatible with Gutenberg or perhaps the most recent release?

    While I was able to get this to work I prefer to limit plugin use.

    Thoughts?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi,

    Kindly paste RegistrationMagic’s shortcode in a paragraph or shortcode block and check. Let us know if the issue still persists.

    Thread Starter Tim Derouin

    (@tderouindesign)

    @registrationmagicsupport As I stated in my initial post, I did exactly that and it caused the error. I also removed all other plugins and switched themes with no success until I installed and activated the Classic Editor plugin. Thoughts?

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi,

    This issue didn’t occur on our end under the same condition. So this could be a problem specific to your website environment. To allow us to investigate this in detail, we will need access to the website’s dashboard. You can share your site’s dashboard access temporarily by creating a new admin user with our support email address: [email protected]

Viewing 3 replies - 1 through 3 (of 3 total)
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