Shortcode and plugin not working

  • Resolved Anonymous User 15431392

    (@anonymized-15431392)


    7 years, 10 months ago

    Hi,
    Not sure why but I can’t get your plugin to work. I have it installed and activated.
    I uploaded a couple mp4 to Amazon AWS S3. Made them public.
    Added the [video] in the post. Filled in your plugin section fields. But no video.
    If I add the shortcode [video src="S3file.mp4] the normal WordPress video player shows and it works just fine. But your video player will not display.
    I’ve deactivated all the plugins except yours. Cleared the cache. But no such luck.
    I can give you the URLs and login credentials but I don’t want to do it on a public forum. Is there a way I can private message you?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Anonymous User 15431392

    (@anonymized-15431392)

    I did a little more testing. I uploaded the media directly to my site not using AWS. When the page is loading I can see your video player but once the page finished loading it’s replaced with the normal WordPress player. Not sure if this helps any.
    Thank you

    Plugin Author team-ok

    (@team-ok)

    Hi,
    I haven’t received any message yet. Any news on this?

    Plugin Author team-ok

    (@team-ok)

    Hi,
    still no message so I’m assuming the problem is gone. If that’s true could you please give a short summary on how you’ve managed it?

    Thread Starter Anonymous User 15431392

    (@anonymized-15431392)

    Hi, thanks for the fast response. I was out of town. Just sent you a message. Thank you again!

    Plugin Author team-ok

    (@team-ok)

    Just for the record: resolved by changing the priority of the wp_video_shortcode_override filter hook to a higher value (lower priority).

Viewing 5 replies - 1 through 5 (of 5 total)
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