Shortcode not working

As it seems, we both had the same misunderstanding that with the shortcode a counter is displayed in the frontend. If you look carefully, the field showing the shortcode is labeled as “Mail Shortcode”. The administrator will then see a counter or timestamp in the email he gets after the form was submitted.

Hi @mirkonik , @pixolin ,

Thank you for reaching out to us regarding Shortcode not working. We apologize for the delay in our response as we did not receive the support request email notification, which resulted in the delay.

We would like to assure you that our team is now working on your request, and we will get back to you as soon as possible with an update.

If you have any further questions or concerns, please do not hesitate to let us know.

Thank you for your patience and understanding.

• This reply was modified 1 year, 6 months ago by storepro.

Hi @mirkonik , @pixolin

We apologize for the delay in our response. Shortcode is working well there is no issue with the shortcode. The Contact Form Counter Plugin is an extension for the “Contact Form 7” plugin that enhances its functionality. It allows administrators to incorporate counters, timers, or timestamps into the emails they receive through the form. This feature is particularly useful when the shortcode is inserted into the subject field of the form. With this setup, each email received will be treated as a separate entity, and a counter, timer, or timestamp will be automatically added to the subject field, even if the subject line provided is the same. In the example screenshot (https://prnt.sc/2VfLRVw62z3m), the subject field contains the shortcode, and the counter plugin displays the initial number as “10.”

Thanks