• Resolved 4elife

    (@4elife)


    I recently installed Blocksy Companion and in the Add Page section, the Short Description title text is showing but there is no field to add content. Just the title.

    Is this normal. Will I lose my other content on the page if I deactivate and reinstall the plugin? Not sure how to continue.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @4elife

    Hmm, I’m honestly not so sure to what you’re referring to. Could you please get back to me with more details? Perhaps a screenshot would be helpful?

    Thanks a lot!

    Thread Starter 4elife

    (@4elife)

    Hi, thanks for the response.
    Heres the section I am talking about on the Add Product Reviews page.
    https://1drv.ms/i/s!AqCnWIL3cdjfg7s7ll42zE-YgV2a4A?e=zLNNFe
    Thanks. As you can see, theres no text field to add content.

    Hello @4elife

    Hmm, is that the classic editor, by any chance?

    Thread Starter 4elife

    (@4elife)

    Thanks @cteduard. I had a PLugin Called Classic Editor installed. I deactvated it and the description field now shows.
    I will just have to do the descriptions later all at once as I like the classic editor. I will deactivate it when I do the descriptions. Thanks and apologies for wasting time. Thanks again.

    Hi @4elife

    Thank you for confirming everything is OK now. ??

    Though, please note that we do not support the classic editor at all, as it is legacy technology. You may run into further issues down the line with it and you won’t be able to receive support for that.

    I would highly recommend switching to a modern editor such as Gutenberg or Elementor or any of the other popular choices.

    Thank you!

    Thread Starter 4elife

    (@4elife)

    Thanks. I have Elementor installed. Il try it. At the time I installed Clssic Editor I had the Porto Theme with WP Bakery/Visual Composer installed.

    Which was too clunky for me. So I recently installed Blocksy theme and Elementor through a video tutorial. Which is less clunky and messy.

    Anyways, thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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