Short Codes

Hello Deepak,

We have plans to add all fields, and even add support for custom variables, to be used in sms templates. So hopefully in the next plugin update you will get the solution for billing last name, and state.

However for seperate template for COD is still not in our road map, however we will soon be providing the payment method varialble in sms template.

Thank you for your reply and expecting update soon.

Hello Deepak,

Thank you for your patience.

We have just released version 2.9.5.

The new version now supports a lot more variables like

Order Id, Order Status, Order amount, Store Name, Product Name, Billing First Name, Billing Last Name, Billing Company, Billing Address 1, Billing Address 2, Billing City, Billing State, Billing Postcode, Billing Country, Billing Email, Billing Phone, Shipping First Name, Shipping Last Name, Shipping Company, Shipping Address 1, Shipping Address 2, Shipping City, Shipping State, Shipping Postcode, Shipping Country, Order Currency, Payment Method, Payment Method Title, Shipping Method

Even it supports custom order fields, i.e. if you are using any third party plugin that adds data to order post_meta, you can directly use it in sms alert plugin.

Thank you guys,

I appreciate for your quick update on the requested features. But still there are two point is missing to meet my exact requirement.
1. You have put Payment Method short code that is really a great feature, but I am looking for separate sms template for Cash on Delivery and Online Payment as it has different sms contents for both payment methods.
2. The Billing State is still in Short Format like MH for Maharashtra, Billing State should be Full State name at least for India.

Hope you guys will update the same soon.

Hello Deepak,

As per my first reply, seperate sms templates for each payment method is not in our road map. Still if you feel that it is very important for you, and may also help other online stores, we request you to please share the exact templates, so that we may get opinion from our other users as well, if they are interested in this feature.

Also, for billing state, it is coming from woocommerce, we can not modify that, as it may or may not be required for all our users, if you are looking to customise it, you may need to develop it at your own. As we do not consider it as a part of our plugin in near future.

Below are the templates:

Online Payment (Debit Card/Credit Card/ Net banking / Wallet etc.)
Dear [billing_first_name] [billing_phone], thank you for shopping with [store_name]. Your order has been confirmed via [order_id] for purchasing [item_name] worth Rs [order_amount] For any query please call us on +91xxxxxxxxxx or track your order at https://goo.gl/6Cckkrg

Cash On Delivery
Dear [firsatname] [lastname], thank you for shopping with [store_name]. Your order has been confirmed via [orderid] for purchasing [itemname]. Please keep Rs [orderprice] ready at the time of delivery. For any query please call us on +91xxxxxxxxxx or track your order at https://goo.gl/6Cckkrg

Thank you for sharing the templates, We have understood the purpose for it and hopefully this shall soon be worked upon, in future release.

Hello Deepak,

Please find the below ideal solution for this used case.

As soon as the order is placed a generic sms should be sent to the customer, for eg.

Thank you for placing your order [order_id] with [store_name].

When you dispatch the order from your location to the customer, you can update the order status based on the customer’s payment method.

For eg if the payment method is online payment, update order status to dispatched
if the payment method is cod update the order status to cod dispatched

and set the reply of both these order status as per your requirement.

you can use WooCommerce Order Status Manager or any other similar plugin to create custom order status.