short code not dynamic

  • Resolved morazain

    (@morazain)


    4 months, 1 week ago

    I created a short code that dynamically changes the query in a pie chart whose source is a Database Query and then renders the short code for the chart..

    However after I make the change to the database table and commit it, do_shortcode(“[ays_chart id=’2]”) renders the pie chart that was created with the original query not the new value in the source field for that chart.

    Is there a way to force it to recreate the pie chart programmatically?

    • This topic was modified 4 months, 1 week ago by morazain.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @morazain,

    Thank you for the topic.

    Please let us know whether we understood your request correctly or not.
    You have chosen the Connect to Database source type, however, the data you are updating on the Database are not being changed on the front end.

    If we understand the case correctly, please provide us with the following info for further investigation of the case.

    1. The link, where the given chart is located.
    2. Let us know whether yo are using a Cache plugin or not.

    Looking forward to your response.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @morazain,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.