Shopping cart problem

  • Resolved kthommes91

    (@kthommes91)


    5 months, 2 weeks ago

    Hello, I have a problem when I put a product in the basket, it is not automatically displayed like with other products, I have to click to display it. However, I don’t understand where these problems come from.

    thanks in advance

    The page I need help with: [log in to see the link]

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  • Thread Starter kthommes91

    (@kthommes91)

    As soon as I remove the “bundle” mode from the product, and switch it to another mode, such as “simple product”, it works.
    So there’s a problem with the bundle module.
    It’s strange, because it adds the pack to the shopping cart, but doesn’t display it.

    Plugin Support Emily Wilson

    (@emilywil)

    Hello @kthommes91

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    It can be an issue with the “Ajax add to cart” feature if you have enabled it on the product page. The “Ajax add to cart” functionality may not be sending the form data properly to the server, causing issues. Some themes or plugins add an “Ajax to cart” feature, but it may be incomplete. Please disable the “Ajax add to cart” feature and try again.

    Alternatively, it could be a cache issue. Deactivate any cache plugins and try again. You can also clear the browser cache by pressing CTRL + SHIFT + R.

    I hope this helps.

    Best regards,

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