Hi there,
Thanks for clarifying.
It’s all good when I switch to mobile view using the browser developer tools but not when I actually visit the cart page on my mobile device.
If you’re using a caching plugin make sure it’s correctly configured and the My Account, Cart and Checkout pages are excluded from the cache. You can read more here:
https://woocommerce.com/document/configuring-caching-plugins/
If the above doesn’t help, then the issue could be caused by a conflict with your theme or with another plugin. The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.
Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
Cheers.