• Resolved Chris Hancock

    (@gorhad)


    The shopping cart functions are not working correctly , example if you wish to delete an item or change qty they dont allow you to do anything

    Any ideas thanks in advance

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mirko P.

    (@rainfallnixfig)

    Hello @gorhad,

    I visited your website and added some items to the cart. In the shopping cart, I was able to remove items and change the quantity so what you mention is not happening on my end.

    Can you clear your browser’s cache or use a different browser and try again?

    Let us know how it goes.

    Thread Starter Chris Hancock

    (@gorhad)

    Thanks

    Did you check in mobile view. Desktop is fine mobile is the problem

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    Thanks for clarifying.

    It’s all good when I switch to mobile view using the browser developer tools but not when I actually visit the cart page on my mobile device.

    If you’re using a caching plugin make sure it’s correctly configured and the My Account, Cart and Checkout pages are excluded from the cache. You can read more here:

    https://woocommerce.com/document/configuring-caching-plugins/

    If the above doesn’t help, then the issue could be caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Cheers.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Shopping cart not working corectly in mobile mode’ is closed to new replies.