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Reply To: Shopify Buy Button

ProjectArmy — Thu, 14 Sep 2017 00:27:02 +0000

Were you able to fix this? I see buttons in my Chrome.

Reply To: Shopify Buy Button

sjkrueger — Thu, 14 Sep 2017 01:02:08 +0000

No fixes.

Can you see it even after you refresh the page a few times? I still can’t see any of my buttons.

Reply To: Shopify Buy Button

ProjectArmy — Thu, 14 Sep 2017 02:42:02 +0000

Yes, they do show up. It might be a caching issue. Have you tried clearing your browser cache?

You can find instructions here:
https://refreshyourcache.com/en/home/

Reply To: Shopify Buy Button

sjkrueger — Thu, 14 Sep 2017 03:24:39 +0000

I cleared my browser cache and it worked! … until I refreshed the page. I don’t want customers having this problem every time. Is there any way I can guarantee these buttons will load? Thank you for your time with this.

Reply To: Shopify Buy Button

ProjectArmy — Thu, 14 Sep 2017 20:03:48 +0000

So after clearing cache it works, but when you reload the page, buttons disappear? Am I understanding this correctly?

Reply To: Shopify Buy Button

sjkrueger — Fri, 15 Sep 2017 03:00:24 +0000

Yes. That’s exactly what happens. I clear the cache and see it the first time the page loads. Once I close out the page or hit refresh, I get the symbol that the button is trying to load, but never does. Sigh.

Reply To: Shopify Buy Button

ProjectArmy — Fri, 15 Sep 2017 22:46:56 +0000

Do you have any caching plugins installed on your WordPress?

Can you take a screenshot of the error console in Chrome when buttons disappear? If you open your page where this happens, and when buttons are not showing, hit F12 on your keyboard. It will open developer tools. There will be a tab “Console”, click it and take a screenshot if you see any red errors. If you see no red errors, then you don’t need to take the screenshot. Just come back and let me know.