Shopify Buy Button – prodyct image not visible

  • Resolved whittington

    (@whittington)


    8 years ago

    i’m have a problem viewing the buy buttons in my wordpress site. I added a few of these on friday morning and saved and previewed them and the they all looked great, however today (monday) they are now not visible on preview. The code is still in the post, but they are just not showing in the preview. help. I used the short code button option, not the embedded code. Please help ASAP thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Shopify

    (@shopify)

    Hi there,

    I apologize for the inconvenience this may have caused. The team is aware of this problem and they’re currently working on a resolution.

    Please let us know if you have any more information about this problem.

    Thank you for reporting this and for your patience!

    Thread Starter whittington

    (@whittington)

    Hi, have you fixed this, as I have just created a new page with the short code shopify add product button and it is working again. I am a little concerned as don’t want to build my shop with the shorty code and then for it to vanish. Please advise? – thank you

    Plugin Author Shopify

    (@shopify)

    Hey,

    I’ve double checked with my team and the problem was fixed and shouldn’t happen again.

    Please feel free to continue building and let us know if you have any other problems.

    Thank you for your patience!

    leo1973

    (@leo1973)

    Hello, I am having the same issue.
    The buttons won’t load on first try, but if I refresh the page then the Shopify items come up.
    Is there a fix for this? We can’t expect our customers to re-load the page to see the shop.
    Thank you for your help!
    Here is the link to the page where you can test out for yourself:
    https://kneadpasta.com/shop-knead/

    Plugin Author Shopify

    (@shopify)

    Hi Leo,

    Could you provide some more information about what kind of browser and what version you’re using that shows this problem.

    I’ve tried loading your site on my end and the product embeds seem to be loading properly.

    Thank you for your patience!

Viewing 5 replies - 1 through 5 (of 5 total)
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