• Hi everyone,

    I recently created a new product template in ShopEngine, and it looks great! However, I’ve run into a problem: all of my products are now displaying the same content, even though I have three different products.

    I was expecting each product to show its own unique content, but instead, the template seems to be applying the same text/images/etc. to all products.

    Is there a way to customize the content for each product while still using the same template? I’d appreciate any advice or guidance!

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi tonimilutin,

    Thanks for reaching out to us! First, ensure that each product has a unique description. If the issue continues, try the following troubleshooting steps:

    1. Clear Caches: Although you mentioned that you have already deactivated your caching plugin, it might still be worth it to clear any remaining caches. This includes your browser cache, server cache (if applicable), and any other caching services you may be using.
    2. Version Check: Please ensure you are running the latest versions of WordPress and Elementor. Outdated versions could cause compatibility issues.
    3. Theme Switch: Try switching to a default WordPress theme like Twenty Twenty and Hello Elementor to see if the problem persists. This could help identify if there’s a conflict with your current theme.
    4. Plugin Conflict Test: If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugins. To troubleshoot the issue, please deactivate other plugins except for ShopEngine, Elementor, and Woocommerce This could help identify if a specific plugin is causing the issue.

    Please let us know if the problem persists after trying these steps.

    Regards,
    Amir

Viewing 1 replies (of 1 total)
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