Shop works, Category pages blank

Hi @neilticktin,

I would recommend performing a full conflict test to try and narrow down to the potential culprit.
This will involve deactivating all plugins apart from WooCommerce and switching to a default WP theme. Once done, check if the category pages display fine. If they do, reactivate the theme and other plugins, one by one, all along checking if the issue returns to find the tool that’s causing it.

* If the test does not yield any culprit, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Let us know how it goes.
Thanks.

Hi,

I don’t believe this is a plugin conflict — but something else. I’ve tried disabling plugins, but if I disable everything, then the site has a critical error. I compared the plugin list to what I had a few months back, and made some adjustments to the point that I cannot see a difference in plugins from what was the working site, and now.

I tried switching to Storefront theme, but got a critical error. I tried disabling the child theme, and using standard divi, but the categories still didn’t work.

Below is system status.

Hoping you can point me to something that would reveal anything — as it’s made our site completely useless. I’m totally willing to take the blame for doing something wrong, I just have no idea what it is!!

Thanks!
Neil

### WordPress Environment ###

WordPress address (URL): https://thesmartspacer.com
Site address (URL): https://thesmartspacer.com
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: ?
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.23
PHP Post Max Size: 128 MB
PHP Time Limit: 400
PHP Max Input Vars: 3000
cURL Version: 7.58.0
OpenSSL/1.1.1j

SUHOSIN Installed: –
MySQL Version: 5.7.35-0ubuntu0.18.04.2
Max Upload Size: 63 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wp_12_
Total Database Size: 144.17MB
Database Data Size: 130.77MB
Database Index Size: 13.40MB
wp_12_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_12_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_12_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_12_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_12_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_actionscheduler_actions: Data: 0.28MB + Index: 0.47MB + Engine InnoDB
wp_12_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_12_affiliate_wp_affiliatemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_affiliate_wp_affiliates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_affiliate_wp_campaigns: Data: 0.00MB + Index: 0.00MB + Engine
wp_12_affiliate_wp_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_affiliate_wp_creatives: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_affiliate_wp_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_affiliate_wp_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_affiliate_wp_payouts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_affiliate_wp_referralmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_affiliate_wp_referrals: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_affiliate_wp_rest_consumers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_affiliate_wp_sales: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_affiliate_wp_visits: Data: 0.31MB + Index: 0.08MB + Engine InnoDB
wp_12_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_12_exactmetrics_pageinsights_cache: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
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wp_12_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_gf_entry_meta: Data: 0.16MB + Index: 0.17MB + Engine InnoDB
wp_12_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_gf_form_meta: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_12_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_gf_form_view: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_12_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_gpui_sequence: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_mepr_events: Data: 0.05MB + Index: 0.08MB + Engine InnoDB
wp_12_mepr_jobs: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_12_mepr_members: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_12_mepr_rule_access_conditions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_12_mepr_subscriptions: Data: 0.02MB + Index: 0.30MB + Engine InnoDB
wp_12_mepr_tax_rates: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_12_mepr_tax_rate_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_12_mepr_transactions: Data: 0.02MB + Index: 0.33MB + Engine InnoDB
wp_12_newsletter: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_12_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_options: Data: 78.27MB + Index: 1.38MB + Engine InnoDB
wp_12_pf_relationships: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_12_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_pmxi_images: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_12_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_pmxi_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_postmeta: Data: 16.52MB + Index: 3.47MB + Engine InnoDB
wp_12_posts: Data: 14.45MB + Index: 0.41MB + Engine InnoDB
wp_12_redirection_404: Data: 3.02MB + Index: 1.67MB + Engine InnoDB
wp_12_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_12_redirection_logs: Data: 3.02MB + Index: 0.55MB + Engine InnoDB
wp_12_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_rg_form_meta: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
wp_12_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_rg_lead_detail: Data: 0.09MB + Index: 0.20MB + Engine InnoDB
wp_12_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_12_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_rg_zapier: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_12_term_relationships: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wp_12_term_taxonomy: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_12_UPCP_Catalogues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Catalogue_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Custom_Fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Fields_Meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Items: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Item_Images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_SubCategories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Tagged_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Tag_Groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_UPCP_Videos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_12_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_12_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_12_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_12_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wapo_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wapo_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wcaf_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wcaf_clicks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wcaf_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wcaf_commission_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wcaf_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wcaf_payment_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wcaf_payment_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_12_yoast_indexable: Data: 1.47MB + Index: 0.36MB + Engine InnoDB
wp_12_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_12_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_12_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_12_yoast_prominent_words: Data: 0.14MB + Index: 0.28MB + Engine InnoDB
wp_12_yoast_seo_links: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
wp_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sitemeta: Data: 8.20MB + Index: 0.06MB + Engine InnoDB
wp_usermeta: Data: 0.44MB + Index: 0.31MB + Engine InnoDB
wp_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

amp_validated_url: 9
attachment: 962
bwg_gallery: 1
custom_css: 2
customize_changeset: 10
envira: 9
et_body_layout: 16
et_footer_layout: 17
et_header_layout: 21
et_pb_layout: 95
et_template: 45
et_theme_builder: 3
gt3_gallery: 1
jetpack_migration: 2
jp_img_sitemap: 2
jp_sitemap: 2
jp_sitemap_master: 2
jp_vid_sitemap: 2
lshowcase: 17
memberpressgroup: 3
memberpressproduct: 5
memberpressrule: 8
nav_menu_item: 94
nomination: 10
o-discount: 21
o-list: 2
page: 59
popupbuilder: 1
post: 12
product: 9
product_variation: 72
revision: 478
robo_gallery_table: 1
shop_coupon: 10
shop_order: 23
shop_order_refund: 2
tablepress_table: 4
wpcf7_contact_form: 1
wphb_minify_group: 80

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (104) ###

Add More Shipping Fields (For Multi Part Product): by PluginHive – 1.1.3
Add Categories to Pages.: by a.ankit – 1.2
AffiliateWP - Affiliate Product Rates: by Sandhills Development
LLC – 1.1

AffiliateWP - Checkout Referrals: by Sandhills Development
LLC – 1.1

AffiliateWP - Show Affiliate Coupons: by AffiliateWP – 1.0.7
AffiliateWP - Starting Affiliate ID: by Sandhills Development
LLC – 1.1

AffiliateWP: by Sandhills Development
LLC – 2.7.4

Before + After Images for Divi: by Aaron Bolton – 1.3.5
CSS Hero: by The CSS Hero Team – 4.08
Divi Display Logic: by Web-Ace Tech Services – 2.6
DiviMenus: by DonDivi – 1.5.1
Envira Gallery Lite: by Envira Gallery Team – 1.8.3.7
ExactMetrics Pro: by ExactMetrics – 7.0.1
Instant Articles for WP: by Automattic
Dekode
Facebook – 4.2.1

WooCommerce FedEx Shipping Plugin with Print Label: by PluginHive – 4.6.6
Floating DiviMenus: by DonDivi – 1.1.0
GP Better User Activation: by Gravity Wiz – 1.2.2
GP eCommerce Fields: by Gravity Wiz – 1.2.4
GP Nested Forms: by Gravity Wiz – 1.0-beta-10.4
GP Populate Anything: by Gravity Wiz – 1.0.15
GP Unique ID: by Gravity Wiz – 1.4.2
Gravity Forms Partial Entries Add-On: by Gravity Forms – 1.6
Gravity Forms User Registration Add-On: by Gravity Forms – 4.8
GP Conditional Pricing: by Gravity Wiz – 1.3.5
Jetpack: by Automattic – 10.1
Logos Showcase: by Carlos Moreira – 1.9
Newsletter - Amazon SES: by The Newsletter Team – 1.3.2
Newsletter - Addons Manager: by The Newsletter Team – 1.1.4
Newsletter - Leads: by The Newsletter Team – 1.2.6
Newsletter - WooCommerce: by The Newsletter Team – 1.7.0
Newsletter - WP Users Integration: by The Newsletter Team – 1.2.8
Newsletter: by Stefano Lissa & The Newsletter Team – 7.2.7
PressForward: by Aram Zucker-Scharff
Boone B Gorges
Jeremy Boggs – 5.2.6

Redirection: by John Godley – 5.1.3
Styles & Layouts Gravity Forms: by Sushil Kumar – 4.3.3
TablePress: by Tobias B?thge – 1.14
Themify - WooCommerce Product Filter: by Themify – 1.3.5
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.14
Conditional Discounts for WooCommerce by ORION: by ORION – 4.4.2
Checkout Fields Manager for WooCommerce: by QuadLayers – 5.4.7
WooCommerce Elavon Converge Gateway: by SkyVerge – 2.10.0 (update to version 2.11.2 is available)
WooCommerce Payments: by Automattic – 3.0.0
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.3
WooCommerce Shipping & Tax: by WooCommerce – 1.25.18
WooCommerce: by Automattic – 5.6.0 (update to version 5.6.1 is available)
Yoast SEO: by Team Yoast – 17.2
Yoast SEO: WooCommerce: by Team Yoast – 14.4
YD Spread Parameter: by Yann Dubois – 0.2.0
YITH WooCommerce Product Add-ons & Extra Options: by YITH – 2.0.7
Gravity Perks: by Gravity Wiz – 2.2.7
Display PHP Version: by David Gwyer – 1.7
Elegant Themes Updater: by Elegant Themes – 1.2
GET Params: by Dan Lester – 1.1
iframe: by webvitaly – 4.5
Include Me: by Stefano Lissa – 1.3.0
Jetpack: by Automattic – 10.1
Just Variables for WordPress: by JustCoded / Alex Prokopenko – 1.2.3
Post Duplicator: by Metaphor Creations – 2.23
Server IP & Memory Usage Display: by Apasionados
Apasionados del Marketing – 2.1.0

Disable Comments: by WPDeveloper – 2.1.2
List category posts: by Fernando Briano – 0.85.1
UpdraftCentral Dashboard: by David Anderson + Team Updraft – 0.8.18
Multicons: by Doc4 – 5.2
Really Simple SSL: by Really Simple Plugins – 5.1.0
Gravity Forms: by Gravity Forms – 2.5.10
Gravity Forms CLI: by Rocketgenius – 1.4
Gravity Forms Gutenberg Add-On: by rocketgenius – 1.0-rc-1.4
Gravity Forms Coupons Add-On: by Gravity Forms – 3.0
WP Mail SMTP: by WPForms – 3.0.3
Bulk Actions Pro for Gravity Forms: by JetSloth – 1.3.1
Gravity Forms Survey Add-On: by Gravity Forms – 3.7
Gravity Forms Partial Entries Add-On: by Gravity Forms – 1.6
Gravity Forms Chained Selects Add-On: by Gravity Forms – 1.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.61.25

Styles & Layouts Gravity Forms: by Sushil Kumar – 4.3.3
Gravity Forms User Registration Add-On: by Gravity Forms – 4.8
GP Better User Activation: by Gravity Wiz – 1.2.2
GP Conditional Logic Dates: by Gravity Wiz – 1.1
GP Conditional Pricing: by Gravity Wiz – 1.3.5
GP Copy Cat: by Gravity Wiz – 1.4.45
GP eCommerce Fields: by Gravity Wiz – 1.2.4
GP Nested Forms: by Gravity Wiz – 1.0-beta-10.4
GP Populate Anything: by Gravity Wiz – 1.0.15
GP Preview Submission: by Gravity Wiz – 1.3.5
GP Read Only: by Gravity Wiz – 1.9.2
GP Terms of Service: by Gravity Wiz – 1.4
GP Unique ID: by Gravity Wiz – 1.4.2
GP Word Count: by Gravity Wiz – 1.5
Divi Display Logic: by Web-Ace Tech Services – 2.6
Classic Editor: by WordPress Contributors – 1.6.2
WordPress Importer: by wordpressdotorg – 0.7
Wordfence Security: by Wordfence – 7.5.5
Plugin Report: by Roy Tanck – 1.9.1
WPMU DEV Dashboard: by WPMU DEV – 4.11.3
Multisite Toolbar Additions: by David Decker - DECKERWEB – 2.0.1
Smush Pro: by WPMU DEV – 3.9.0
Transients Manager: by Pippin Williamson – 1.8.1
WP Revisions Control: by Erick Hitter – 1.3
WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.5
Yoast SEO: by Team Yoast – 17.2
Yoast Test Helper: by Team Yoast – 1.14
Yoast SEO Premium: by Team Yoast – 17.2
Temporary Login Without Password: by StoreApps – 1.6.15
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5

### Inactive Plugins (107) ###

AdRotate: by Arnan de Gans – 5.8.21
AffiliateWP - Force Pending Referrals: by Sandhills Development
LLC – 1.1.1

Algori 360 Image: by Kevin Bazira – 1.0.8
All-in-One WP Migration: by ServMask – 7.47
All-in-One WP Migration Multisite Extension: by ServMask – 3.99
Amazon Web Services: by Delicious Brains – 1.0.5
AMP: by AMP Project Contributors – 2.1.4
amr shortcode any widget: by anmari – 4.0
Announcer: by Aakash Chakravarthy – 5.2
Archived Post Status: by Frankie Jarrett – 0.3.7
AW Rebrand DE: by Atlantic Wave – 1.3.1
Beehive Pro: by WPMU DEV – 3.3.10
Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.1
Broken Link Checker: by WPMU DEV – 1.11.15
Business Directory Plugin: by Business Directory Team – 5.13.4
Codisto Channel Cloud: by Codisto – 1.3.63
Comprehensive Google Map Plugin: by Alex Zagniotov – 9.1.3
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Contact Form 7 Captcha: by 247wd – 0.1.0
Creative Mail by Constant Contact: by Constant Contact – 1.4.5
CTX Feed: by WebAppick – 4.4.25
Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.3
Dave's WordPress Live Search: by Dave Ross – 4.8.1
Defender Pro: by WPMU DEV – 2.6.0
Direct Mail Subscribe Form: by e3 Software – 1.4
Divi Children: by Luis Alejandre – 2.0.8
Domain Mapping: by WPMU DEV – 4.4.3.4
Duplicate Menu: by Jonathan Christopher – 0.2.2
Easy Pricing Tables by Fatcat Apps: by Fatcat Apps – 3.1.0
Elegant Themes Support: by Elegant Themes – 1.5
ExactMetrics - Ads Addon: by ExactMetrics Team – 1.1.0
ExactMetrics - Dimensions Addon: by ExactMetrics Team – 1.0.2
ExactMetrics - eCommerce Addon: by ExactMetrics Team – 1.2.0
ExactMetrics - EU Compliance: by ExactMetrics Team – 1.0.4
ExactMetrics - Facebook Instant Articles Addon: by ExactMetrics Team – 1.0.4
ExactMetrics - Forms Tracking Addon: by ExactMetrics Team – 1.0.4
ExactMetrics - Google Optimize Addon: by ExactMetrics Team – 1.0.2
ExactMetrics - Page Insights Addon: by ExactMetrics Team – 1.0.3
ExactMetrics - Performance Addon: by ExactMetrics Team – 1.0.2
Facebook for WooCommerce: by Facebook – 2.6.5
GET MacTech Reg URL: by Dan Lester (modified by Neil Ticktin for MacTech Use for GET Reg URL – 1.2
GET TechMinded Reg URL: by Dan Lester (modified by Neil Ticktin for Technology Minded Use for GET Reg URL – 1.2
Git Updater: by Andy Fragen – 10.5.2
Google Ads & Marketing by Kliken: by Kliken – 1.0.7
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.0.1
Google XML Sitemaps: by Auctollo – 4.1.1
Gravity Forms Debug Add-On: by rocketgenius – 1.0.beta12
Gravity Forms Direct Coupon Links: by Ristretto Apps – 1.0
Gravity Forms REST API: by Rocketgenius – 2.0-rc-1
Gravity Forms Zapier Add-on: by rocketgenius – 3.2
Gravity Forms Zoho CRM Add-On: by Gravity Forms – 1.9
Gravity Press Basic: by Ristretto Apps – 3.1.0
Gwolle Guestbook: by Marcel Pol – 4.1.2
Hide Drafts in Menus: by Room 34 Creative Services
LLC – 1.4.0

Hummingbird Pro: by WPMU DEV – 3.1.1
Hustle Pro: by WPMU DEV – 4.4.5
ICS Calendar: by Room 34 Creative Services
LLC – 8.2.0

ICS Calendar Pro: by Room 34 Creative Services
LLC – 1.8.5

Inline Google Spreadsheet Viewer: by Meitar Moscovitz <[email protected]> – 0.13.2
Jilt for WooCommerce: by Jilt – 1.7.12
LH Copy Media File: by Peter Shaw – 1.08
Login or Logout Menu Item: by cartpauj – 1.2.1
Mailchimp for WooCommerce: by Mailchimp – 2.5.2
MemberPress Divi Content Protection: by Caseproof
LLC – 1.0.1

MemberPress Importer: by Caseproof
LLC – 1.5.1

MemberPress Plus: by Caseproof
LLC – 1.3.36

MemberPress Toolbox - Manual Member Approval: by MemberPress Toolbox – 1.1.0
Members: by MemberPress – 3.1.5
MetaSlider: by MetaSlider – 3.23.0
Monkeyman Rewrite Analyzer: by Jan Fabry – 1.0
Multi-Step Checkout for WooCommerce: by SilkyPress – 2.17
My Sites Search: by Kailey Lampert – 2016.08.12
NS Cloner - Site Copier: by Never Settle – 4.1.7
Open Graph and Twitter Card Tags: by Webdados – 3.1.1
Page-list: by webvitaly – 5.2
Page scroll to id: by malihu – 1.7.4
Popup Builder: by Sygnoos – 4.0.4
Product Feed PRO for WooCommerce: by AdTribes.io – 10.6.4
Query Monitor: by John Blackbourn – 3.7.1
ReferralCandy for WooCommerce: by ReferralCandy – 2.3.3
Related Products for WooCommerce: by PeachPay – 3.3.8
Revolution Slider: by ThemePunch – 4.6.5
Shipper Pro: by WPMU DEV – 1.2.9
Show Page URL: by Smarter Websites – 1.0.0
SmartCrawl Pro: by WPMU DEV – 2.13.0
Snapshot Pro: by WPMU DEV – 4.4.0
Timetable and Event Schedule: by MotoPress – 2.4.2
Ultimate Product Catalog - WordPress Catalog Plugin: by Etoile Web Design – 5.0.20
Under Construction: by Noah Kagan – 1.19
URL Params: by Jeremy B. Shapiro – 2.2
Where Did You Hear About Us Checkout Field for WooCommerce: by Wooassist – 1.2.0
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4
WooCommerce Blocks: by Automattic – 5.9.0
WooCommerce FedEx Shipping: by WooCommerce – 3.4.33 (update to version 3.4.36 is available)
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.3
WooCommerce Pixel Manager: by woopt – 1.11.6
WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5
WOOF - WooCommerce Products Filter: by realmag777 – 1.2.5.6
WP-Members: by Chad Butler – 3.3.9.3
WP2Static: by Leon Stafford – 6.6.7
WP All Import: by Soflyy – 3.6.1
WP Crontrol: by John Blackbourn & crontributors – 1.10.0
WPMU DEV Videos: by WPMU DEV – 1.8.7
WP Offload Media Lite: by Delicious Brains – 2.5.5
WP RSS Aggregator: by RebelCode – 4.19.1
Yet Another Related Posts Plugin (YARPP): by YARPP – 5.27.5
YITH WooCommerce Affiliates: by YITH – 1.8.7

### Dropin Plugins (1) ###

sunrise.php: sunrise.php

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #4027 - /shop/
Cart: #4028 - /cart/
Checkout: #4029 - /checkout/
My account: #4030 - /my-account/
Terms and conditions: #40803 - /terms-and-conditions/

### Theme ###

Name: Divi-TechMinded
Version: 1.210329
Author URL: 
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.10.8
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Elavon Converge Credit Card ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Display at Checkout & Log

### Action Scheduler ###

Complete: 961
Oldest: 2021-08-24 08:21:54 -0700
Newest: 2021-09-21 12:03:50 -0700

Failed: 1
Oldest: 2021-08-06 09:13:45 -0700
Newest: 2021-08-06 09:13:45 -0700

### Status report information ###

Generated at: 2021-09-21 12:15:18 -07:00

Hi @neilticktin!

I looked at your https://thesmartspacer.com/product-category/ page and I see the following:

https://snipboard.io/ahNLEe.jpg

It looks like you managed to resolve the issue?

Cheers!

While that image does not display the products — you are only showing categories and subcategories — and the problem was products not showing in categories.

But, yes — late last night we found from elegant themes that the theme template had gotten changed (I believe overwritten by a global for the default), and that there needs to be a specific WooCommerce category template that has NO body defined for the template.

So that this is documented for others, see:

https://snipboard.io/5XD9rc.jpg

If you use templates for a theme, WooCommerce will NOT display categories unless there’s a specific template set up for WooCommerce category pages that removes the body.

Hi there,

Okay, it looks like you’ve fixed this problem with the support of Elegant Themes. Thanks for sharing the screenshot from the Divi Theme Builder. I’m going to close this thread now, but if you have more questions feel free to open a new thread.

Cheers.