Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there!

    Could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

    Thread Starter chong01

    (@chong01)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://rascalworldwide.com
    Site address (URL): https://rascalworldwide.com
    WC Version: 4.4.1
    REST API Version: ? 1.0.15
    WC Blocks Version: ? 3.1.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.4.0
    Log Directory Writable: ?
    WP Version: 5.5
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.8
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.13-MariaDB
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.4.1
    WC Database Prefix: wp_
    Total Database Size: 16.96MB
    Database Data Size: 13.96MB
    Database Index Size: 3.00MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    wp_apexnb_subscriber: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_braapf_product_stock_status_parent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_et_bloom_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_et_social_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_formmaker: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_formmaker_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_formmaker_blocked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_formmaker_display_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_formmaker_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_formmaker_query: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_formmaker_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_formmaker_submits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_formmaker_themes: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    wp_formmaker_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_frm_fields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_frm_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_frm_item_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 2.52MB + Index: 0.19MB + Engine InnoDB
    wp_postmeta: Data: 1.52MB + Index: 0.36MB + Engine InnoDB
    wp_posts: Data: 7.52MB + Index: 0.22MB + Engine InnoDB
    wp_pum_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_signups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_UPCP_Catalogues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Catalogue_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Custom_Fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Fields_Meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Item_Images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_SubCategories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Tagged_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Tag_Groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_UPCP_Videos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woo_shippment_provider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 146
    br_filters_group: 3
    br_product_filter: 3
    cartflows_flow: 1
    cartflows_step: 1
    custom_css: 2
    customize_changeset: 182
    et_body_layout: 7
    et_pb_layout: 1
    et_pb_layout_stashed: 8
    et_template: 30
    et_theme_builder: 1
    fmemailverification: 1
    form-maker: 1
    frm_form_actions: 2
    frm_styles: 1
    ig_campaign: 1
    ig_message: 4
    layout: 2
    mts_notification_bar: 1
    nav_menu_item: 11
    page: 16
    popup: 1
    popup_theme: 6
    post: 3
    product: 17
    product_variation: 60
    revision: 320
    shop_order: 14
    sp_wp_carousel: 1
    sp_wps_shortcodes: 1
    um_directory: 1
    um_form: 7
    user_registration: 2
    wcpcsu-custom-post: 2
    woocarousel: 1
    wpcf7_contact_form: 1
    wpmm_theme: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (23) ###
    
    Billplz for WooCommerce: by Billplz Sdn Bhd – 3.25.4 – Installed version not tested with active version of WooCommerce 4.4.1
    Conditional Menus: by Themify – 1.1.8
    Agy: by Patrick Posner – 4.2.1 – Installed version not tested with active version of WooCommerce 4.4.1
    Flexible Checkout Fields: by WP Desk – 2.5.1
    Font Awesome: by Font Awesome – 4.0.0-rc20
    LoftLoader: by Loft.Ocean – 2.3.2
    Maintenance: by WP Maintenance – 3.96
    Monarch Plugin: by Elegant Themes – 1.4.12
    Real-Time Find and Replace: by Marios Alexandrou – 4.0.2
    Themify - WooCommerce Product Filter: by Themify – 1.3.1
    Ultimate Member: by Ultimate Member – 2.1.7
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.0.9 – Installed version not tested with active version of WooCommerce 4.4.1
    WPC Fly Cart for WooCommerce: by WPClever.net – 2.2.1
    WooCommerce Product Carousel, Slider and Grid Ultimate: by AazzTech – 1.7.5 – Installed version not tested with active version of WooCommerce 4.4.1
    WPC Smart Quick View for WooCommerce: by WPClever.net – 2.2.1
    Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.5.1
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Price Based on Country (Basic): by Oscar Gare – 2.0.10 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce: by Automattic – 4.4.1
    WP Add Custom CSS: by Daniele De Santis – 1.1.6
    WooCommerce Multi-Step Checkout: by SilkyPress – 2.11
    WPFront Notification Bar: by Syam Mohan – 1.7.1
    YITH WooCommerce Zoom Magnifier: by YITH – 1.3.16 – Installed version not tested with active version of WooCommerce 4.4.1
    
    ### Inactive Plugins (8) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.6
    Contact Form 7: by Takayuki Miyoshi – 5.2.1
    Contact Form 7 Email Add On: by KrishaWeb – 1.7
    LiteSpeed Cache: by LiteSpeed Technologies – 3.3.1
    Redirection: by John Godley – 4.8
    Smush: by WPMU DEV – 3.6.3
    WooCommerce Side Cart: by XootiX – 2.1 – Installed version not tested with active version of WooCommerce 4.4.1
    WP Super Cache: by Automattic – 1.7.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #2311 - /shop/
    Cart: #200 - /cart/
    Checkout: #201 - /checkout/
    My account: #1491 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Divi
    Version: 4.5.7
    Author URL: https://www.elegantthemes.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Geolocation debug info ###
    
    Default customer location: geolocation
    MaxMind GeoIP database: ?
    MaxMind GeoIP license: ?
    MM_COUNTRY_CODE: ?
    GEOIP_COUNTRY_CODE: ?
    HTTP_CF_IPCOUNTRY: MY
    HTTP_X_COUNTRY_CODE: ?
    HTTP_X_REAL_IP: ?
    HTTP_X_FORWARDED_FOR: 2001:E68:5409:F76D:3864:306F:963B:A6AA
    REMOTE_ADDR: 2001:E68:5409:F76D:3864:306F:963B:A6AA
    Real external IP: 2001:e68:5409:f76d:3864:306f:963b:a6aa
    WCPBC_USE_REMOTE_ADDR: –
    Geolocation Test: ?
    
    ### PBC Settings ###
    
    Version: 2.0.10
    Base location: MY:NSN
    Base currency: USD
    Price Based On: billing
    Shipping: –
    Test mode: –
    Test country: –
    Load products price in background: –
    Prices entered with tax: –
    Calculate tax based on: shipping
    Display prices in the shop: excl
    
    ### Zone Pricing Without Malaysia ###
    
    zone_id: malaysia
    name: Without Malaysia
    countries: AX | AF | AL | DZ | AS | AD | AO | AI | AQ | AG | AR | AM | AW | AU | AT | AZ | BS | BH | BD | BB | BY | PW | BE | BZ | BJ | BM | BT | BO | BQ | BA | BW | BV | BR | IO | BN | BG | BF | BI | KH | CM | CA | CV | KY | CF | TD | CL | CN | CX | CC | CO | KM | CG | CD | CK | CR | HR | CU | CW | CY | CZ | DK | DJ | DM | DO | EC | EG | SV | GQ | ER | EE | ET | FK | FO | FJ | FI | FR | GF | PF | TF | GA | GM | GE | DE | GH | GI | GR | GL | GD | GP | GU | GT | GG | GN | GW | GY | HT | HM | HN | HK | HU | IS | IN | ID | IR | IQ | IE | IM | IL | IT | CI | JM | JP | JE | JO | KZ | KE | KI | KW | KG | LA | LV | LB | LS | LR | LY | LI | LT | LU | MO | MG | MW | MV | ML | MT | MH | MQ | MR | MU | YT | MX | FM | MD | MC | MN | ME | MS | MA | MZ | MM | NA | NR | NP | NL | NC | NZ | NI | NE | NG | NU | NF | KP | MK | MP | NO | OM | PK | PS | PA | PG | PY | PE | PH | PN | PL | PT | PR | QA | RE | RO | RU | RW | ST | BL | SH | KN | LC | SX | MF | PM | VC | WS | SM | SA | SN | RS | SC | SL | SG | SK | SI | SB | SO | ZA | GS | KR | SS | ES | LK | SD | SR | SJ | SZ | SE | CH | SY | TW | TJ | TZ | TH | TL | TG | TK | TO | TT | TN | TR | TM | TC | TV | UG | UA | AE | GB | US | UM | UY | UZ | VU | VA | VE | VN | VG | VI | WF | EH | YE | ZM | ZW
    currency: USD
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: no
    
    ### Zone Pricing Malaysia ###
    
    zone_id: malaysia-1
    name: Malaysia
    countries: MY
    currency: MYR
    exchange_rate: 4
    auto_exchange_rate: no
    disable_tax_adjustment: no
    
    ### Action Scheduler ###
    
    Complete: 32
    Oldest: 2020-07-31 09:54:36 +0000
    Newest: 2020-08-25 08:53:29 +0000
    
    
    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Thanks for getting back to us with the System Report.

    It seems that the WooCommerce Shop page is at this url: https://rascalworldwide.com/shop/

    Do you see products there when you visit that page?

    Thread Starter chong01

    (@chong01)

    Yes, the products are there when I visit this url: https://rascalworldwide.com/shop/

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Thanks for checking. I’d recommend using that Shop url instead.

    I’m going to mark this as resolved now – if you have any further questions, you can start a new thread.

    Thread Starter chong01

    (@chong01)

    Hello,

    My main issue isn’t about the page being blank but the webpage title. I’ll highlight the issue in red. https://imgur.com/a/j5dwObr . Supposedly, there should be a name of the page like Shop | Rascal, this wasn’t an issue for the past few days till today out of the blue, the webpage title just went blank

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Shop webpage Title not showing’ is closed to new replies.