Shop sidebar is not showing

  • Resolved yesmahbub

    (@yesmahbub)


    3 years, 3 months ago

    Hello!
    I am using Neve Pro Plugin with Jewellery Shop theme. Recently Installed this theme & plugin. In shop page no sidebar showing. all Settings is okay- sidebar left, contained, 70% width for shop page & also in theme shop layout. ” There has been a critical error on this website. Learn more about troubleshooting WordPress.” this message showing & width is almost 50% & no product is shown. But when I use no sidebar with 100% width product page is showing but no sidebar. Tell me the solution.

    Another is, When I use woocommerce product addons for customizing options these options shows left side of add to cart button. It’s wired. Why left side? It will be shown above or, below. I used 4/5 popular product addons but everytime it shows same. Tell me this solution!

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter yesmahbub

    (@yesmahbub)

    One more talking- When I deactivate the neve pro addon sidebar is shown with product. But I don’t get any advantages of theme/ Neve. I think You understand. If you need anything more let me know. I need solution Soon!

    Hi @yesmahbub!

    Thanks for choosing Neve!

    Unfortunately I wasn’t able to replicate the issue with the sidebar, it works properly for me so it may not be related to the theme. Please make sure you use the latest versions for both Neve (version 3.0.1) and Neve Pro (version 2.0.1). As you have a Pro subscription, please contact us here regarding these issues so we will be able to troubleshoot quicker and in a more efficient way. Also, feel free to contact us there for any other issues you may encounter in the future .

    Thank you and have a nice day!

    Hey @yesmahbub!

    Can you please check the single page settings regarding the shop sidebar issue? It seems like it renders full width as the body has the class nv-sidebar-full-width. It might be that that specific page has its own option in the meta box for the sidebar setting (this overrides the customizer setting).

    I hope this helps!

    Have an awesome day!

Viewing 3 replies - 1 through 3 (of 3 total)
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