Shop review posted from cusrev shortcake does not show up in grid

Hi,

Thanks for using CusRev!

Here is the reviews grid shortcode attributes I see on your site:

{"count":4,"show_products":false,"product_links":false,"sort_by":"date","sort":"asc","categories":[],"products":[14],"color_ex_brdr":"#ebebeb","color_brdr":"#ebebeb","color_ex_bcrd":","color_bcrd":"#ffffff","color_pr_bcrd":"#f4f4f4","color_stars":"#FFD707","shop_reviews":false,"count_shop_reviews":1,"inactive_products":false,"avatars":"initials","show_more":0,"count_total":0,"product_tags":","min_chars":0,"show_summary_bar":false,"comment__not_in":[]}

"products":[14] display reviews of current product.
"shop_reviews":false not display shop reviews.

While on your product page, the all reviews shortcode only supports submitting shop reviews. So it works as expected.

You can set the attribute shop_reviews to true to display shop reviews. Please go to Reviews > Settings > Shortcodes tab, to get more details.

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.