Shop Page not rendering properly

  • The Shop Page layout is not rendering properly. Clicking on one of the product links however, renders a proper page, but the initial Shop Page layout rendering is broken. The Page has been deleted and refreshed, ALL caches have been flushed. The Host and the Theme Builder both say they do not see any problem and that the Page renders fine. Viewing the Shop Page on the phone renders fine. Using my phone as a hotspot, for desktop viewing, the Page renders fine. The render is correct when viewing the Page through the WordPress Dashboard (current version). It is as if the Page layout is stuck on a certain view and will not update. Can anyone help me resolve this?

    Below is the system report: 

    
### WordPress Environment ###

WordPress address (URL): https://elete.com
Site address (URL): https://elete.com
WC Version: 7.1.0
REST API Version: ? 7.1.0
WC Blocks Version: ? 8.7.5
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.9
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.80.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wp_zn3w8ss56a_
Total Database Size: 230.77MB
Database Data Size: 210.31MB
Database Index Size: 20.46MB
wp_zn3w8ss56a_woocommerce_sessions: Data: 3.02MB + Index: 0.06MB + Engine InnoDB
wp_zn3w8ss56a_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_order_items: Data: 0.24MB + Index: 0.13MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_order_itemmeta: Data: 2.93MB + Index: 1.07MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_tax_rates: Data: 0.37MB + Index: 0.33MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_tax_rate_locations: Data: 0.31MB + Index: 0.38MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_actionscheduler_actions: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
wp_zn3w8ss56a_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_actionscheduler_logs: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_zn3w8ss56a_awb_critical_css: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_commentmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_zn3w8ss56a_comments: Data: 1.12MB + Index: 0.48MB + Engine MyISAM
wp_zn3w8ss56a_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zn3w8ss56a_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_options: Data: 8.28MB + Index: 0.11MB + Engine InnoDB
wp_zn3w8ss56a_postmeta: Data: 15.52MB + Index: 10.03MB + Engine InnoDB
wp_zn3w8ss56a_posts: Data: 40.52MB + Index: 0.70MB + Engine InnoDB
wp_zn3w8ss56a_ppress_coupons: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_zn3w8ss56a_ppress_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zn3w8ss56a_ppress_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zn3w8ss56a_ppress_formsmeta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_zn3w8ss56a_ppress_meta_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zn3w8ss56a_ppress_ordermeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_ppress_orders: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_zn3w8ss56a_ppress_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_ppress_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_ppress_subscriptions: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_zn3w8ss56a_redirection_404: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
wp_zn3w8ss56a_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zn3w8ss56a_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_zn3w8ss56a_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_zn3w8ss56a_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_zn3w8ss56a_termmeta: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
wp_zn3w8ss56a_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_zn3w8ss56a_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_zn3w8ss56a_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_zn3w8ss56a_usermeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_zn3w8ss56a_users: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
wp_zn3w8ss56a_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_wc_customer_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_zn3w8ss56a_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zn3w8ss56a_wc_order_product_lookup: Data: 0.19MB + Index: 0.25MB + Engine InnoDB
wp_zn3w8ss56a_wc_order_stats: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_zn3w8ss56a_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zn3w8ss56a_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_zn3w8ss56a_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_zn3w8ss56a_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_zn3w8ss56a_wpil_broken_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_wpil_click_data: Data: 2.52MB + Index: 1.86MB + Engine InnoDB
wp_zn3w8ss56a_wpil_ignore_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_wpil_keywords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_wpil_keyword_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_wpil_keyword_select_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_wpil_report_links: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
wp_zn3w8ss56a_wpil_target_keyword_data: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wp_zn3w8ss56a_wpil_urls: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_wpil_url_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_wpml_mails: Data: 130.52MB + Index: 0.00MB + Engine InnoDB
wp_zn3w8ss56a_yoast_indexable: Data: 0.22MB + Index: 0.05MB + Engine InnoDB
wp_zn3w8ss56a_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_zn3w8ss56a_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zn3w8ss56a_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zn3w8ss56a_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_zn3w8ss56a_yoast_seo_meta: Data: 0.06MB + Index: 0.06MB + Engine MyISAM

### Post Type Counts ###

attachment: 255
avada_faq: 15
ctct_forms: 1
ctct_lists: 12
fusion_element: 7
fusion_form: 1
fusion_tb_layout: 1
fusion_tb_section: 2
fusion_template: 1
nav_menu_item: 20
page: 22
post: 31
product: 23
revision: 1200
shop_coupon: 61
shop_order: 1460
shop_order_refund: 6
slide: 22
wc_order_email: 7
wc_order_status: 7
wpcf7_contact_form: 5
wpcode: 2
wpsl_stores: 294

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (28) ###

WooCommerce Authorize.net Premium: by Indatos Datamatix – 16.5
The SEO Framework: by The SEO Framework Team – 4.2.7.1
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.6.4
ConvertKit for WooCommerce: by ConvertKit – 1.5.1
Country & Phone Field Contact Form 7: by Narinder Singh Bisht – 2.3.6
Drag and Drop Multiple File Upload - Contact Form 7: by Glen Don L. Mongaya – 1.3.6.5
Avada Builder: by ThemeFusion – 3.8.2
Avada Core: by ThemeFusion – 5.8.2
GA Google Analytics Pro: by Jeff Starr – 2.4.1
Head, Footer and Post Injections: by Stefano Lissa – 3.2.5
WPCode - Insert Headers, Footers, and Code Snippets: by WPCode – 2.0.3
Link Whisper: by Link Whisper – 2.1.2
PDF Embedder: by WP PDF Embedder Team – 4.6.4
Post Types Order: by Nsp Code – 1.9.9.1
Redirection: by John Godley – 5.3.5
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5
Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.3.3
WooCommerce Order Status Manager: by SkyVerge – 1.13.4
WooCommerce Payments: by Automattic – 5.0.3
WooCommerce Shipment Tracking: by WooCommerce – 1.9.0
WooCommerce: by Automattic – 7.1.0
WP Mail Logging: by Wysija – 1.10.4
WP Mail SMTP: by WPForms – 3.6.1
Smush: by WPMU DEV – 3.12.4
WP Store Locator: by Tijmen Smit – 2.2.235
ProfilePress: by ProfilePress Membership Team – 4.3.2

### Inactive Plugins (3) ###

Akismet Anti-Spam: by Automattic – 5.0.1
WooCommerce Extended Coupon Features PRO: by Soft79 – 3.3.0
WP Store Locator - CSV Manager: by Tijmen Smit – 1.2.0

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db-error.php: db-error.php
object-cache.php: object-cache.php

### Must Use Plugins (2) ###

object-cache.php: by  –
System Plugin: by  – 4.53.0

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #7328 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #2097 - /terms-and-conditions/

### Theme ###

Name: Avada Child
Version: 1.0.0
Author URL: https://theme-fusion.com
Child Theme: ?
Parent Theme Name: Avada
Parent Theme Version: 7.8.2
Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
WooCommerce Support: ?

### Templates ###

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-19 01:33:38 -07:00
Options: ?
Notes: 112
Onboarding: completed

### WooCommerce Payments ###

Version: 5.0.3
Connected to WPCOM: Yes
Blog ID: 209042495
Account ID: acct_1LO3Hr2EhmwQVv2x

### Action Scheduler ###

Canceled: 18
Oldest: 2022-10-18 11:13:46 -0600
Newest: 2022-11-16 17:47:32 -0700

Complete: 295
Oldest: 2022-10-19 07:33:13 -0600
Newest: 2022-11-18 09:43:23 -0700

Pending: 3
Oldest: 2022-11-18 11:15:58 -0700
Newest: 2023-01-17 11:55:36 -0700

### Status report information ###

Generated at: 2022-11-18 10:30:35 -07:00
    • This topic was modified 2 years, 4 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Your site works great on my side and I can’t find any problem. However, could you try downgrading the PHP version from 8.1 to 8 to see if it makes a difference.

    Please let me know if this helps.

    Blessings!

    lisa

    (@contentiskey)

    when I visit the shop page using Chrome browser on my laptop layout looks reasonable.
    what is specifically displayed wrong when you are visiting page?
    have you tried to view on a different device (not mobile phone)
    have you tried to view on a different non-mobile device AND using a different wifi network?

    Thread Starter mritom

    (@mritom)

    Thanks for the responses. When I view the Shop Page the layout is completely without format. The Header is gone, the main menu displays as a list of links as do the individual products. Once you click on a product link, the page renders in the proper layout, it is just on the initial visit to the Shop Page that the layout doesn’t render as it should.
    I have used different browsers on different desktop computers in different locations locally, but using the same network. 20 miles from my location, it renders find using a Fiber-optic connection. Could this be a local internet issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Shop Page not rendering properly’ is closed to new replies.