• Resolved tavorlepp13

    (@tavorlepp13)


    In each language the store page is blank, when I turn woocommerce off and on again, the store page starts working. In addition it gives an error message on the left price filter, why ?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi there,

    I have checked the shop page and it’s showing fine for all the languages. You can take a look at this screenshot:

    https://screencast-o-matic.com/i/c0nbixVyIRa

    You can?clear the cache, then check the shop page.

    ?

    Let us know how that goes.

    Thread Starter tavorlepp13

    (@tavorlepp13)

    Of course you can because I turned woocommerce off and on again. i can’t wait for someone to respond and look at the problem. The shop has to work all the time

    Hi @tavorlepp13

    I undestand that you’ve turned off and on the WooCommerce plugin, hence, when Amir checked your site, it is working on his end.

    To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Roxy

    (@roxannestoltz)

    Hi @tavorlepp13 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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