Shop not showing on Faceook Page – Also cannot reconnect

  • Resolved ozroyalog

    (@ozroyalog)


    4 months ago

    Over the past few days I have been trying to setup the Facebook for woocommerce plugin. Everything was setup correctly as per the Facebook staff mentioned. But the shop button would not show on my facebook page no matter what I do.

    I have just come into the office this morning to try again but now I cannot reconnect the plugin to facebook as I deleted and reinstalled the plugin. Now I am getting the following error when clicking “Get Started”…

    App not activeThis app is not currently accessible and the app developer is aware of the issue. You will be able to log in when the app is reactivated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • debughere

    (@debughere)

    It appears to be across the board. Issue on their end (app not active)

    • This reply was modified 4 months ago by debughere.
    Plugin Support iodic

    (@iodic)

    Hi, we are aware of the issue and the team is working on it. Please keep the plugin deactivated while the issue is being resolved. We apologize for the inconvenience.

    Thread Starter ozroyalog

    (@ozroyalog)

    Can you update this thread when the issue is resolved?

    Plugin Support Marija

    (@marijastuntcoders)

    Hello,

    We have just received word that the issue has been dealt with, so you should be able to activate and use the plugin without any issues.

    Thank you for your continued patience.

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    Hello @ozroyalog ,

    I’m following up to confirm if things are all good on your side now?

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    Hi,

    Since we haven’t heard back from you in a while, we will be marking this issue as resolved.
    Please feel free to reach back out if you have any issues using the plugin.

    Kind regards,
    Marija

Viewing 6 replies - 1 through 6 (of 6 total)
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