Shop Manager Not Allowed

  • Resolved spacesconnection

    (@spacesconnection)


    1 year, 7 months ago

    Hello,
    I have an issue with the Shop Manager role, it’s not allowed to view any Analytics menu. I already give a view_woocommerce_report as well but it doesnt help. Anyone can help on this issue? I use the latest woocommerce Version 7.5.1

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Roxy

    (@roxannestoltz)

    Hi @spacesconnection ,

    Thanks for reaching out!

    I understand that you have assigned a Shop Manager role and provided this role access to Analytics by use of view_woocommerce_report as mentioned in this support documentation, however the Shop Manager is unable to view the Analytics, is this correct?

    I am unable to reproduce this issue on my test site as the Shop Manager role is able to view the Dashboard →? Analytics page.

    Please could you clarify which plugin you have used to add view_woocommerce_report access to the user role?

    Additionally, please can you share a copy of your sites System Status Report which can be found via WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

    Once you have these, please share them in your response here.

    Cheers!

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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