Shop Manager is not updating Rank Math Seo fields

  • Resolved epinefrin90

    (@epinefrin90)


    8 months ago

    I have a Woocommerce store. I also use Rank Math plugin for SEO.

    When you enter the site as a Shop Manager. When I fill in fields such as Title, Description, Focus Keyword in the Rank Math Seo section while uploading a product and when I save or publish the product, these fields are not updated.

    It is updated when I log in to the site as admin.

    Close the wordfence plugin. When I log in as Shop Manager, these fields are updated.

    I think Wordfence prevents me from updating these fields when logged in as Store Administrator, what is the reason for this? Is this a bug?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfmargaret

    (@wfmargaret)

    Hi @epinefrin90,?

    We can try to switch the WAF into Learning Mode to resolve this issue if Wordfence is blocking the updates. From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly as the Shop Manager.

    Thanks,
    Margaret

    If it doesn’t work, look at “Live Traffic”. You will probably see the blocks with 403. Click on the block and click on “Add parameter to firewall whitelist”

Viewing 2 replies - 1 through 2 (of 2 total)
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