Shop manager email different from default email

  • Resolved happywriter

    (@happywriter)


    4 years, 2 months ago

    Many buyers don’t receive their product especially from gmail. I want to use a new email address different from my WP default in order to send out orders. I don’t see where to add that or if it’s possible. I am not familiar with coding.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    > Many buyers don’t receive their product especially from gmail. I want to use a new email address different from my WP default in order to send out orders. I don’t see where to add that or if it’s possible.

    Do you want to replace the mail or would adding CC / additional mail address work?

    Kind regards,

    Plugin Support mouli a11n

    (@mouli)

    You can adjust the From email address under WooCommerce ? Settings ? Emails. Scroll to the bottom of the page:


    Link to image: https://d.pr/i/cmwpOu

    It is a good idea to ensure that the From domain that you use uses the same domain that your website uses and not doing this is a common cause of emails getting stuck in spam filters.

    I hope that helps you to figure it out.
    Feel free to get back to us if you have further questions.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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