Shitty product

Hello @richinberlin99,

Thank you for your candid feedback. We’re sorry to hear about your experience and frustration with our product.

We strive to offer a range of features in both our free and paid versions to accommodate various user needs. Our basic and pro versions aim to serve individual site owners, while our more advanced premium version is designed to handle complex requirements like multisite migrations.

While it might seem that handling a multisite export involves only a few steps, there are often numerous interconnected elements to consider, such as network configurations and individual site settings, which require extensive support and development. This is why our multisite support is part of a higher-tier offering.

Your feedback is invaluable to us as it helps us understand our users’ needs better. We’re glad you found an approach that works for you, and we appreciate your resourcefulness. If you have any additional concerns or need further assistance, please reach out to our support team. We are here to help and ensure you have a positive experience with our solutions.

We apologize for any inconvenience you might have faced and thank you for giving us the opportunity to address your concerns.

Thanks!

Oh please. A holier than though taking of the high road we are so misunderstood “what we do is really hard” response from Scotty from marketing? I just explained I did a manual multi-site export import myself in 3 steps. Export. Find and replace. Import. You are dishonestly overstating difficulty.

Whatever. Like I said. If it wasn’t for your overpriced silliness on the multi-site option I’d not have bothered to work out I didn’t really even need the cheaper pro version either so yiuve saved me that renewal so cheers for that.