“shipping_1 label” not working correctly

  • Resolved VitaSerk

    (@serkankurnaz)


    3 years, 2 months ago

    Hey,

    first of all, I really LOVE your plug-in and your work you put in! THANKS for that ??

    Since some Updates (I do now know exactly when or which plug-in update) my “shipping_1 label” is not showing correctly ??

    I use checkout field editor + checkoutWC (the dev says it is 100% compatibel) and it worked always and still works good, besides the “shipping_1 label” is not showing how I wanted :/ For 1 second, when the checkout loads, it will show the correct label I have put in, but then it will kind of reload and replace it ??

    here is my settings of the shipping fields:

    View post on imgur.com

    and here the settings of my billing fields:

    View post on imgur.com

    I hope we can find the issue!

    Thanks a lot ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    Can you please ensure that the option “Enable label override for address fields.” is enabled in the plugin’s Advanced Settings tab?

    Thank you!

    Thread Starter VitaSerk

    (@serkankurnaz)

    Hey @themehigh

    thanks, but it is already activated, enclosed a screenshot ??

    View post on imgur.com

    I have also tested to activate all 5 settings, but did not work.

    Plugin Author ThemeHigh

    (@themehigh)

    We believe that your theme or some other plugin is overriding the checkout fields due to which you are facing this issue. Can you please raise a ticket through our website? We hope our technical team will be able to help.

    Thank you!

    Thread Starter VitaSerk

    (@serkankurnaz)

    hey @themehigh

    Done! Thanks, hope we can fix it then I will post the solution here for the public!

    Waiting for your response there then ??

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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